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Form of workFront Desk Receptionist
Full Time Position
Hours:
Monday - Friday, 8:30am - 5:00pm
Rotating Saturdays, 9:00am - 1:00pm
Job Summary:
Under supervision of the Site Manager obtains necessary patient information for the efficient and timely processing of the patient scan, report and insurance claim filing. Cordially and professionally greets and serves all patients, physicians/physician office staff and visitors.
Major Job Functions:
- Answers, directs and takes messages of telephone calls and greets patients and visitors in a professional and courteous manner.
- Obtain and verify necessary insurance information for patient account including authorizations.
- Collection of deductible, co payments and/or any monies due on patient account.
- In-put patient data for the creation of the patient account.
- Assembling of patient information to be utilized by Technologists and Radiologists.
- Notifies patients of delays, rescheduling, etc. of their appointment.
- Practice cost-containment measures in all aspects of the facility.
- Comply with the policy and procedures set forth by Eastern Radiologists, Inc..
- Performs other job related duties as prescribed by the Practice Administrator and Radiologists.
- Scan paperwork into Zotec (referrals, photo ID, and authorizations).
- Burns CDs for patients and medical offices requesting CDs.
- Faxes reports as requested by different medical offices.
- Check EPIC daily to make sure all reports from previous days have gone over.
- Schedules patients for biopsies and post-biopsy patients as needed for results with the radiologists.
- Coordinate review of biopsy/pathology cases for radiologists.
- Fax and call referring physicians with all biopsy/pathology results to review.
Education:
High School Graduate or equivalent (GED)
Experience:
Prior medical office, insurance and collection experience preferred
Certification / License / Registration:
None required
