About us
Wellity Health is a minority-founded, healthtech startup delivering a frictionless, evidence-based, and scalable solution to the mental health epidemic plaguing our country. Our mission is to deliver true EQUITY in mental healthcare. We accomplish this by focusing on communities of color, and those underserved or neglected by traditional legacy organizations.
Wellity Health has leveraged technology and a true paradigm shift in mental healthcare delivery that is effective across a broad spectrum of mental health issues regardless of severity. This has eliminated many of the barriers to care that disproportionately impact the most vulnerable in our communities, finally allowing them to get the care they need in an environment they can trust.
Is this you?
If you are bilingual in English and Spanish, have at least one year of experience in an administrative role, and are ready to help others on their mental health journey, apply today to join the Wellity Health team in our Fremont location.
This is a part time position with semi-flexible hours. We'd love to have you in the office 4-5 days a week, preferably in the mornings, and we can be flexible on the timing for the right candidate.
The Receptionist's primary duties are answering phone calls, scheduling client appointments, and verifying insurance.. This is considered an entry-level position with room to grow!
When applying, please be sure to complete the Customer Service assessment provided by Indeed.
ESSENTIAL DUTIES/RESPONSIBILITIES:
- Respect and maintain privacy and dignity of agency clients; always assure client confidentiality per HIPAA regulations.
- Register patients according to established criteria and schedule appointments according to established procedures.
- Determine financial status of patients and their eligibility for services.
- Assist patients in accurately completing appropriate forms and document all information.
- Provide clerical support for the assigned department/provider, to include preparing patient records for visits, filing laboratory and other patient reports in the medical record and maintaining all forms necessary for clinical services.
- Working within the scope of a Front Desk Receptionist, assist all members of the clinical team as requested.
- Maintain the assigned department and ensure that all equipment is in working order, that the area is clean and well-maintained and that sufficient supplies are available for the office and clinical operations.
- Maintain the cleanliness of all department and patient areas before, during and after clinic.
- Participate in staff meetings and trainings.
- Perform other duties as assigned.
REQUIRED COMPETENCIES:
- Excellent written and verbal communication skills
- English/Spanish bilingual required.
- Computer skills to include Microsoft Word and Excel, 35 WPM.
- Ability to interact effectively and in a supportive manner with persons of all backgrounds.
- Excellent customer service skills.
- Knowledge of patient billing procedures, insurance verification.
- Ability to work efficiently and effectively.
- Ability to work well under pressure, multi-task and handle stress well.
QUALIFICATIONS:
- High School Diploma or equivalent.
- One year of experience as a receptionist in a healthcare setting preferred.
COMPENSATION:
- Pay $18-$24 per hour.
- Required 20 hours minimum
- Referral Bonus Program
We are not accepting applications from recruiters for this position.
Please do not call the office about this position; we will communicate with all candidates via Indeed.
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Schedule:
- Monday to Friday
Experience:
- office: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: In person