Front Desk Receptionist

Job Title: Front Desk Receptionist
Position Type: Full-Time
Job Description

Role and Responsibilities

• Registers all patients-assures completeness of forms, verifies insurance, greet patients. Check in MRI patients – give MRI form and call tech up.
• Collects balance due, co-pays, referrals, photo ID’s, and insurance cards. Counts petty cash and balances journals.
• Preps charts, obtains reports, corrects errors off of registration/insurance, and intake disability forms.
• Makes new and follow-up appointments-enters into computer, and scans paperwork into chart.
• Answers phones.
• Register new patients, along with entering insurance information. Scheduling new and established patients.
• Handles schedule changes and reschedules patients accordingly.
• Routes paperwork/faxes/messages to the appropriate staff.
• Copies/faxes forms to the appropriate places.
• Interacts with internal and external customers utilizing a courteous and professional manner.
• Maintains confidentiality at all times.
• Assists in Patient Scheduling Department
• Displays a professional image; dress is in accordance with dress code; acts as a positive representative of the practice.
• Accepts other duties as requested by physician, office manager or Front Desk lead.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person