Address
Form of work
SalaryBusy dental office seeking contagiously friendlyFront Desk team member.
Candidate Requirements:
- Exceptional interpersonal skills
- Ability to work with interruptions and to manage multiple priorities
- Effective verbal skills to communicate with patients, parents, doctors, and staff, in person and on the telephone
- Professional attitude and appearance
- Pleasant telephone voice
- Tactful persuasion skills to influence patients and ensure effective scheduling
- Effective and efficient while working unsupervised
- Ability to speak, understand, and write fluent English
- Basic computer knowledge including basics of Microsoft Word and Excel
Primary duties include some of the following:
- Verbally greet patients in a warm and friendly manner
- Schedule patient appointments following documented scheduling policies
- Utilize effective scripts for all patient interactions
- Maintain updated patient information in each patient record
- Answer telephone calls and respond to inquiries professionally and with outstanding customer service
- Communicate with patients regarding missed appointments, schedule changes or any other issues that are related to the schedule
- Follow-up on all missed appointments and fill canceled appointments
- Gather appropriate information for Daily Business Meetings and Monthly Business Reviews and disseminate to appropriate staff
- Assist with the implementation of practice marketing strategies such as asking for referrals and testimonials'
'Typical end time: * 5PM Work Remotely
- No
Job Type: Full-time
Pay: $15.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Required)
Work Location: In person
