Front Desk Receptionist

The Front Desk / Administrative Assistant position at Elite Spartans will include:

• Providing high-level customer service and hospitality to clients
• Assisting general manager and facility managers in daily administrative tasks and projects; daily follow-ups with existing clients, client weigh-ins, etc.
• Assist general manager with generating daily income through sales, follow-ups, leads, etc.
• Support trainers during class and ensure client check-in procedure is smooth.
• Efficiently navigating ZenPlanner software system to process payments, retail sales, and memberships.
• Professional and friendly etiquette when answering phones and emails
• Helping to maintain the facility’s atmosphere: general tidiness, music, lights, towels, etc.
• Being a team player and offering support to upper management and trainers when needed to ensure efficiency.
• Performs other reasonable work assignments as directed by the gym’s general manager including but not limited to light cleaning, picking up of weights, cleaning equipment

The Front Desk / Administrative Assistant position requirements include:

• HIGH SCHOOL DIPLOMA or equivalent
• Friendly personality to connect and build rapport with new and existing members
• Ability to prioritize and multi-task within a fast-paced environment
• Ability to adapt and overcome any situation
• Able to take the initiative and perform tasks without direction (FIO mentality)
• Outstanding communication skills and the ability to work with many different personalities
• Have good telephone skills to take inquiries or answer questions
• Deliver exceptional customer service and handle customer complaints in a calm manner
• Have excellent organizational skills and problem-solving skills
• Be coachable and growth-minded
• Must be able to lift a minimum of 50 pounds
• You will be expected to take a minimum of 3 Bootcamp classes a week
• Must be able to run a mile in 10 minutes or less (this or similar activity may be part of the interview process)
• Must have a flexible schedule to be able to attend staff meetings (on the first Friday of every month 11 am - 1 pm) - If not, DO NOT APPLY
• Must be able to work at least 3 of the shifts below, including Sunday shift. If not, DO NOT APPLY.

SHIFTS NEEDED:

Morning shift: 4:45am - 10am (Monday - Friday)

Evening shift: 3:45pm - 8pm (Monday - Friday)

Saturday: 6:45am - 11am

Sunday: 7:45am - 11am

Attention:

- We are not looking for just an employee, WE ARE LOOKING FOR A NEW TEAM PLAYER.

- If you cannot meet the fitness requirements, attend the monthly meetings, or work at least 3 shifts (including Sundays), PLEASE DO NOT APPLY.