Front Desk Receptionist

As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the Front Desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Record and disperse phone messages
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain current information in computer and in chart on each patient seen.
• Check patients out, collect patient fees, schedule follow-up appointments
• Interact with all office visitors one on one and via telephone in a caring, courteous manner
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Supervisory Responsibilities

• This job has No supervisory responsibilities

Conditions of Employment

• 90 day probationary period will be required
• Drug Screening is required

Computer Skills

Proficient in basic computer programs. Electronic health records and practice management programs a plus.

Education - High school or equivalent (Required)

Location: Parkersburg WV

Benefits: Paid (accrued) Vacation and Sick Time

Job Type: Full-Time (Monday - Thursday) Closed Fridays

Salary: $12 to $13/hour

Setting:

• Medical

Ergonomic Workspace:

• No

This Job Is:

• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $12.00 - $13.00 per hour

Benefits:

• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift

Experience:

• EHR systems: 1 year (Preferred)
• Customer Service: 2 years (Preferred)

Work Location: In person