Address
Form of work
SalaryResponsibilities:
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and respond to inquiries or direct calls to the appropriate staff member
- Schedule and confirm patient appointments using Dentrix or similar scheduling software
- Collect and update patient information, including medical history and insurance details
- Verify insurance coverage and process insurance claims
- Assist with billing and payment processing
- Maintain patient records and ensure confidentiality of sensitive information
- Provide excellent customer service and address patient concerns or questions
- Assist with administrative tasks such as filing, data entry, and organizing documents
Qualifications:
- Previous experience working in a dental office or medical administrative support role preferred
- Proficient in using phone systems and handling multiple phone lines
- Familiarity with Dentrix or similar dental practice management software is a plus
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of dental terminology and procedures is beneficial but not required
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k) matching
- Paid time off
Healthcare setting:
- Private practice
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to Relocate:
- Parkersburg, WV 26101: Relocate before starting work (Required)
Work Location: In person
