Positive Chiropractic & Wellness Center is looking for a Billing/Front Desk Coordinator to join our team. We are located at Evergreen Medical Dental Center complex, across from Evergreen Hospital, and just a couple blocks from the new Totem Lake Mall.
The ideal candidate is passionate about whole body health, wellness and natural medicine. We don’t just treat patients in this manner, we live this lifestyle!
Staff members are family, and we tend to be a very laid-back place of work. Patients come first, and as long as everything is handled in a timely and organized manner, and you are an efficient worker, this is a very flexible position with room for growth.
We are Pro Medical Choice and Freedom. Please consider this when applying, and only apply for this position if our culture and practice aligns with your values.
Applicant Requirements:
-At least 1 year of Chiropractic/medical field Front Desk related experience highly preferred but will consider other fields of administrative work. Willing to train someone with the right personality.
-Knowledge of HIPAA compliance and medical record keeping, ChiroTouch and Office Ally and big plus!
-Ability to multitask with phones, computer and multiple platforms.
-Knowledge of Microsoft Office, Google Drive, etc…
-Quick learner with sufficient computer skills. We love independent and capable workers! Thinking outside the box is encouraged.
-Passion for Chiropractic, natural medicine, and a Positive! Attitude (Its in our name after all!)
-Willingness to occasionally handle duties outside of the job description, we are a team! And willingness to occassionally cover other shifts as needed.
-Candidate must be friendly with impeccable customer service! We deal with people everyday who are in pain. They come to us vulnerable and sometimes cranky, you have to know how to accommodate this. Empathy is key!
-****Ability to self audit and check work. Attention to detail and investigative skills is highly desirable.
-Ability to work Mon, Tue, Thur from 8:45am to 5:45pm, Wed from 1pm to 5:45pm, and Fri from 8:45am to 2pm. 35 - 37 Hours per week.
Benefits!
-While we currently do not offer health insurance, we do offer Health Benefits! Staff members can enjoy complimentary Chiropractic weekly and Complimentary Massage with one of our therapists on a monthly basis, among other great benefits and use of facilities.
-Vision benefits after your first 90 days.
-Wholesale pricing on Supplements and products.
Job Duties:
-Answer phones and assist patients with scheduling, pass on messages to other staff members and assist in connecting calls to the right person when necessary.
-Scheduling in 2 different platforms for 2-4 Providers.
-Help Providers stay on schedule with time alerts when they go over appointment times.
-Scanning and faxing
-Assisting Providers and Managers with tasks
-Checking Mail
-Assistance with data entry, including sensitive medical information, this is very important and needs to be 100% accurate.
-Collecting copays and account balances in person or by phone.
-Posting patient payments to accounts.
-Creating encounter claims for submission to our billing company. (We provide training on this)
-Utilizing our text message system to communicate with patients when necessary.
-Keeping the office orderly and tidy, restocking paper towels, toilet paper, hand soap. Keeping the break room area tidy, emptying all trashes and recycle.
-These duties are not all encompassing and other tasks may be added or removed based on need.
Please send us your resume and cover letter and tell us a bit about yourself and your experience. We look forward to hearing from you!
Website: https://www.positivechiropracticandwellness.com/
Job Types: Full-time. Mon: 8:45am - 6pm with a 1 hour lunch period from 1pm to 2pm, Wed: 1:00pm - 6:00pm with two 15 minute break periods, Fri: 8:45am -2:00pm with two 15 minute break periods.
Pay: $19 - $25 hour starting pay dependant on expierience, with possibility for an increase after 90-day trial period and annual reviews.
***WE WOULD LOVE FOR SOMEONE TO STAY LONGTERM AND CONSIDER GROWING INTO AN OFFICE MANAGEMENT POSITION WITH US LATER ON. THIS DOES INCLUDE A HIGHER PAY BRACKET.***
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- No weekends
Application Question(s):
- What do you know about Chiropractic?
- What are your hobbies and interests?
Education:
- High school or equivalent (Required)
Experience:
- Administrative: 1 year (Preferred)
- Customer Service: 1 year (Required)
Work Location: In person