Front Desk Coordinator

We are looking for a Part Time Front Desk Coordinatorto join our team.

If you are looking for an opportunity to be a part of a growing company and industry leader, Wheaton Orthodonitic Center is the place for you.  We are looking for an energetic and enthusiastic person to join our team of dedicated workers providing excellent care and beautiful results for our patients. 

What You’ll Do

• Welcomes visitors to the practice and provides information about clinic features
• Answers, screens, and routes incoming calls and takes messages as needed
• Checks-in and collects general information from patients on their first visit
• Notifies clinicians of patient arrival and readiness
• Makes appointments for returning patients as necessary
• Prints/reprints appointment reminders and school/work excuses
• Verifies insurance information, investigates any issues, and works towards a resolution
• Makes changes to the patient schedule as necessary
• Presents contracts to patients, coordinates payment arrangements and/or account resolution
• Receives, stores, and delivers shipments and mail
• Takes payments and posts to account
• Updates charts and patient information
• Drives internal marketing initiatives and fosters participation from everyone
• Consistently encourages/presents patients with non-clinical ways to utilize the Smile Doctors Anywhere application to support their experience throughout the course of treatment
• Communicates office supply requirements to the Practice Director for monthly supply order

What You’ll Need

• High School Diploma or equivalent required
• Bilingual a plus, but not required
• Intermediate knowledge of Microsoft Teams and Outlook

This is the perfect opportunity to grow with an expanding organization! Apply today!