Practice Coordinator / Front Desk

Job description

The ideal candidate has excellent communication and organization skills, has a positive energy, is well-spoken with a welcoming attitude, looks to create a personalized experience for patients, thrives in a team-environment, and can handle stressful situations. The candidate will be an integral part in ensuring that our office operations run smoothly and are successful in supporting our patients. An elite and patient-centered medical practice and MedSpa is looking for a Practice Coordinator to undertake a variety of day-to-day office and clerical tasks together with the practice administrator.

An excellent Practice Coordinator is, above all, an organized and competent professional with phenomenal communication skills. You will be comfortable dealing with people and able to carry out duties with accuracy and speed.

This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. The goal is to ensure that office operations are efficient and add maximum value to the organization.

Responsibilities

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Contact patients via phone / email or patient portal to schedule appointments.
• Thoroughly educate and provide explanation of procedures to patients and family members as directed.
• Check in and manage MedSpa patients.
• Due to the nature of the practice, variable possible early and late shifts, as needed (by appointment only).
• Perform all other duties as assigned.

Requirements

• Excellent communication and interpersonal skills
• Organized with the ability to prioritize and multi-task.
• Must be polished, professional, and have a strong command of both written and verbal English.
• Reliable with patience and professionalism
• Proven experience as office coordinator or in a similar role preferred but not required.
• Experience in customer service is a plus.
• Associate's/College degree; BS/BA in business administration or relevant field is a plus.
• Minimum 2 years’ experience in a medical office and/or customer service

Eligibility Requirements

• Must be at least 18 years of age or older.
• Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation, including but not limited to: Driving Record, Criminal Background, Reference Check, etc.
• Must be willing to submit to a drug and alcohol screening.
• Must have unrestricted work authorization to work in the United States.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, and qualifications required.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 38 – 40 per week

Benefits:

• Employee discount
• Paid time off
• Professional development assistance

Healthcare setting:

• Medical office

Schedule:

• Day shift
• Monday to Friday

Experience:

• Med spa: 2 years (Required)

Ability to Relocate:

• Highland Park, IL 60035: Relocate before starting work (Required)

Work Location: In person