About Us:
At 1924 Fine Men's Salon, we have redefined the traditional barbershop experience. Our dedicated team of barbers and stylists specializes in men's grooming, honing their skills and expertise in haircuts, straight-razor shaves, treatments, and more. We believe that every individual is unique and deserving of exceptional grooming services, which can significantly boost their self-confidence. With our commitment to dedicated care, professional grooming services, and personalized at-home care recommendations, we empower our guests to look, feel, and perform at their very best.
Role and Responsibilities:
As a Front Desk Coordinator at 1924 Fine Men's Salon, your role will encompass the following key responsibilities:
- Extend a warm and welcoming reception to every guest entering the salon.
- Provide detailed information about our exclusive men's grooming services and premium products.
- Proficiently manage monetary transactions and operate a cash register.
- Efficiently confirm and organize appointment schedules while maintaining a clean and organized work area.
- Cultivate a friendly and inviting atmosphere to ensure our guests feel comfortable and valued.
- Handle appointment scheduling and represent our salon both in-person and over the phone.
- Thrive in a dynamic salon environment with a constant flow of clients.
- Acquire comprehensive knowledge of our specialized grooming services to answer client inquiries effectively.
- Maintain a professional and neat appearance adhering to our dress code.
- Actively participate in Memberships Sales, Retail Sales, and upselling premium grooming services.
- Assist with cleaning, laundry, and other activities to support overall salon operations.
Qualifications and Education Requirements:
To excel in this role, candidates should meet the following qualifications:
- High School Diploma or GED preferred.
- Proficiency in using a computer and strong typing skills are essential.
- Comfortable interacting with individuals from diverse backgrounds and managing financial transactions.
- A genuine interest in the men's grooming industry, coupled with robust administrative skills.
- Age 21 or over - eligible for BASSET certification
- Ability to work weekday evenings 2:00pm-close and Saturdays.
Preferred Skills:
Applicants with the following skills and experiences will be given preference:
- Previous experience in handling phone calls and adapting to various greetings based on salon preferences.
- Familiarity with our premium product lines, ensuring a more professional experience for our clients.
- Ability to quickly learn and proficiently use scheduling software.
- Outstanding interpersonal, communication, and customer service skills.
- Schedule flexibility, available when the salon is open for business.
- Physical mobility, with the capability to stand for extended periods of time.
If you are passionate about the men's grooming industry, possess exceptional interpersonal skills, and thrive in a dynamic and customer-focused environment, we invite you to apply for the Front Desk Coordinator position at 1924 Fine Men's Salon.
To apply, please send your resume and a brief cover letter highlighting your relevant experience and explaining why you would be an excellent addition to our team.
1924 Fine Men's Salon is an equal opportunity employer, and we welcome applicants from all backgrounds to join our diverse and dedicated team.
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 16 – 20 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Evening shift
- Rotating weekends
Experience:
- Customer Service: 2 years (Required)
Work Location: In person