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Form of workAt GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Do your life's best work!
In all of our centers, the first point of contact for our patients is the Front Desk Receptionist. As first impressions are lasting, it is imperative that our personnel portray patience, understanding, and professionalism.
Your Key Responsibilities:
- Maintenance of patient's chart:
- Patient demographics
- Billing information
- Copy photo I.D. and insurance card
- Obtain necessary consent form signatures, including HIPAA policy
- Verification of Insurance Benefits:
- Benefits are confirmed through electronic or phone contact with the insurance provider for every patient encounter
- Eligibility and financial responsibility information must be communicated clearly to patients
- Benefit information is documented in the patient record
- Assist with Patient Collections:
- Daily chart prep will include identifying patient financial responsibility for each visit and any outstanding balances due
- Assist with patient questions regarding billing and insurance payments
- Schedule patient appointments:
- New and follow up appointments within the practice
- Consultation appointment referrals
- Assist with incoming phone calls:
- Manage incoming calls and transfer appropriately
- Take complete and accurate messages and ensure message delivery in a timely manner
- Ability to maintain a cheerful, positive and respectful attitude
- Excellent organizational and interpersonal skills
- Good telephone, computer, and typing skills
- High School graduate or equivalent
- 1+ year experience as medical receptionist preferred, but not required
- Bilingual (Spanish/English)
Minimum Physical Capabilities:
In order to be able to perform normal duties as a Front Desk, the worker must be able to perform all of the following physical capabilities:
- Lifting up to 11 lbs occasionally floor to waist height, <7 waist to shoulder occasionally
- Frequent forward reaching, fine motor control (hand and arm)
- Sitting for up to 30mins at a time
- Occasional standing and walking
- Occasional bending and squatting
- Rare pushing and pulling to assist with a patient transfer
- Own your development, learn every day and be part of GenesisCare's rapid growth
- Internal career development opportunities globally in USA, UK, Spain & AU
- Thriving close-knit culture and communities and supportive environment with encouragement to live your highest potential
- Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing global organization
- A rewarding purpose-led organization that provides positive outcomes to patients everyday
- The opportunity to work for one of the most influential healthcare providers pioneering the way forward in innovation for cancer treatments & heart disease
- Fast paced, high performing & agile working culture with lots of change due to our rapid growth
- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling
- Learn and grow with our award-winning development programs
Who we are:
We are 6000+ highly trained healthcare professionals and support staff across the United States, Australia, the U.K, Spain and China, designing cancer and heart disease treatments to help patients achieve the best possible life outcomes.
Global care
Across the world, we have more than 580+ centers to help us bring the right care to our patients. Every year our team sees more than 1.4 million patients globally across our Oncology, Cardiology & Sleep Medicine Centers.
People centricity is at the heart of what we do and we pride ourselves on making our people a priority, whether that be a patient or an employee. We aim to build culture of 'care' that is patient focused, and performance driven. Our people promise is "do your life's best work, by always growing, having a profound human impact and making great things happen together." If you'd like to truly make a difference, join us at GenesisCare!
GenesisCare is an Equal Opportunity Employer.
