Bilingual Front Desk Associate (Weekly Pay, Career Opportunities)

Hospitality Staffing Solution is the largest provider of staffing to hotels and resorts nationwide. We focus on luxury to mid-scale properties and are commitment to providing safe and dependable job opportunities for our associates.

Currently we are looking for BilingualFront Desk Associatesto work at luxurious hotels and resorts in San Juan, PR ( Ocean Park Area).

Front Desk Agent Job Description:

Front Desk Agents work for hotels, motels and other vacation resorts checking guests in and out of their rooms. They work with guests both in-person and online to reserve their rooms, answer any questions they have about the hotel and provide details and recommendations about activities to do in the surrounding area.

Front Desk Agents are typically the first face guests see when they arrive at the hotel. They welcome visitors, assign rooms according to guests’ preferences and provide additional information about the hotel and its amenities. They’ll also collaborate with the housekeeping staff to ensure the rooms are cleaned, organized and furnished prior to guests’ arrival. Front Desk Agents also update hotel records of payments and bookings.

Duties and Responsibilities

• · Manage online, phone and in-person room reservations
• · Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
• · Take payment from customers
• · Respond to guests’ issues and complaints in a friendly, timely manner
• · Explain local amenities and attractions to guests
• · Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
• · Assist customers with the planning of special events such as weddings and business conferences
• · Arrange specialized services for VIP customers

Some requirements:

• Must be authorized to work in the US.
• Must have reliable transportation.
• Should have at least 6 months- 1 year of hotel Front Desk experience.
• Willing to work on weekends and holidays.
• Willing to do heavy lifting.
• Must be willing to go under drug screening and background check.

Benefits:

• Training Provided
• Growth Opportunities
• Other...

HSS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.

For more information, please contact our office at 939-303-2313 and don't forget to fill out our direct online application to expedite the process.

Job Type: Full-time

Pay: From $12.00 per hour

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Overnight shift
• Weekends as needed

Experience:

• Hotel Front Desk: 1 year (Required)

Language:

• English (Required)

Work Location: In person