Front Desk Associate

Job Summary

Provides exceptional service to all guests and team members by assisting them in a friendly, efficient, courteous and professional manner. Perform all Front Desk related functions including but not limited to checking guests in, promoting sales related programs, maintaining guest records, cash handling, may require to prepare housekeeping or maintenance sheets and maintaining a safe, clean and responsible environment.

Responsibilities and Duties

Responsible for keeping track of day’s receipts to verify and balance entries, runs reports and verifies accuracy of the information. May also assist with set up of Breakfast or Meeting Room. May include food preparation, set up, service and or cleaning. Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Responsible for guest safety and security during work shift hours. May require cleaning, vacuuming or related functions.

Requires ability to take written and verbal direction, speak English clearly and ability to read English, ability to relate to the public in a warm, friendly manner in providing a hospitable environment, give attention to detail and to handle multiple tasks simultaneously and efficiently, thorough knowledge of hotel policies and procedures for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities.

Qualifications and Skills

Requires knowledge, skill and mental development equivalent to completion of 4 years of high school, experience in working with the public in a service industry or in related activities is preferred, requires ability to walk and stand during entire working period, requires ability to lift 10 - 15 pounds, ability to push a vacuum, reach, stretch, and bend in routine daily work activities and to converse with team members to complete daily tasks. Maintains and promotes a positive and cooperative work relationship with all hotel departments.

Job Types: Full-time, Part-time

Pay: From $11.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Flexible schedule

Schedule:

• Evening shift
• Morning shift

Work setting:

• In-person

Work Location: In person