Address
Form of work
SalaryWORK OBJECTIVES
· PROCESS GUEST REGISTRATIONS, INCLUDING THE COMPUTATION AND COLLECTION OF PAYMENT.
· COMPLETE SHIFT REPORTS AND PROCESS ALL FINANCIAL TRANSACTIONS, INCLUDING THE VERIFICATION AND PROCESSING OF CREDIT CARD TRANSACTIONS IN ACCORDANCE WITH COMPANY POLICIES AND PROCEDURES
· MAINTAIN ROOM STATUS INVENTORY.
· RESPOND TO GUEST INQUIRIES REGARDING HOTEL SERVICES, RESERVATIONS, ATTRACTIONS, DIRECTION, ETC.
· CONDUCT NIGHT AUDIT AS ASSIGNED.
GUEST SATISFACTION
· RESPOND TO GUEST NEEDS, SPECIAL REQUEST, AND COMPLAINTS AS NEEDED.
· PROCESS GUEST INVOCATIONS OF 100% SATISFACTION GUARANTEE
· SMILE, ACKNOWLEDGE, AND GREET GUEST AT FRONT DESK AND OTHER PUBLIC AREAS.
EDUCATION/EXPERIENCE
MINIMUM EDUCATION
· HIGH SCHOOL DIPLOMA OR EQUIVALENT.
MINIMUM EXPERIENCE
· PREVIOUS EXPERIENCE IN THE INDUSTRY IS PREFERRED BUT NOT REQUIRED.
MINIMUM SKILLS REQUIREMENTS:
· MUST BE ABLE TO OPERATE BASIC MACHINES, COPIER, FAX, PRINTER.
· MUST DISPLAY VERY GOOD ORGANIZATION AND TIME MANAGEMENT SKILLS.
· MUST HAVE EXCELLENT COMMUNICATION AND INTERPERSONAL SKILLS WITH THE ABILITY TO INTERACT WITH MANY TYPES OF PERSONALITIES.
· MUST BE ABLE TO CONSISTENTLY WORK UNDER PRESSURE AND SIMULTANEOUSLY PRIORITIZE MULTIPLE PROJECTS.
COVID-19 Precaution(s):
- Sanitizing, disinfecting, or cleaning procedures in place
Work Remotely
- No
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Autonomous/Independent -- enjoys working with little direction
- High stress tolerance -- thrives in a high-pressure environment
Job Types: Full-time, Part-time
Pay: $11.00 - $12.00 per hour
Expected hours: 32 per week
Schedule:
- 8 hour shift
Work setting:
- In-person
Work Location: In person
