Address
Form of work
Salary```Duties```
- Greet guests as they arrive and provide them with information about hotel facilities and services.
- Check guests in and out of their rooms using the hotel's reservation system.
- Handle guest inquiries, requests, and complaints promptly and courteously.
- Manage phone calls and reservations, providing accurate information and taking detailed messages when necessary.
- Process payments, including cash, credit cards, and other forms of payment, ensuring accuracy and confidentiality.
- Maintain a clean and organized Front Desk area, including the lobby and reception area.
- Coordinate with other hotel departments, such as housekeeping and maintenance, to ensure guests' needs are met efficiently.
- Assist with special requests or arrangements for guests, such as transportation or dining reservations.
- Maintain knowledge of hotel policies, procedures, and amenities to provide accurate information to guests.
- Handle emergency situations calmly and efficiently, following hotel procedures and protocols.
```Skills```
- Excellent communication and interpersonal skills to effectively interact with staff and customers.
- Knowledge of hotel operations
- Ability to handle multiple tasks simultaneously and work well under pressure.
- Strong problem-solving skills to address issues that may arise during daily operations.
- Knowledge of hospitality management principles and best practices.
- Understanding of food handling regulations and safety standards.
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the restaurant.
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work setting:
- In-person
Ability to Commute:
- Dothan, AL 36301 (Required)
Ability to Relocate:
- Dothan, AL 36301: Relocate before starting work (Required)
Work Location: In person
