Address
Form of work
SalaryWe are looking for a Club Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their membership.Club Front Desk Agent responsibilities include signing up new members, taking payments for membership and other items and providing information about the facility and our other facilities, rates and amenities and cleaning. If you have a knack for customer service and work experience in the customer service industry, we’d like to meet you. Ultimately, you will help create a pleasant experience for our members.
Responsibilities
- Sign up new members
- Manage payments and reservations
- Answer the phone and take payment
- Welcome members to the club
- Provide information about our clubs and their amenities
- Respond to clients’ complaints in a timely and professional manner
- Completing daily cleaning duties
- Enforcing Eastlake's policies
- Upselling products that the club has for purchase
- Ensuring supplies are stocked
Skills
- Work experience in Customer Service, Receptionist or similar role
- Understanding of Fitness and Tennis helpful, but not required
- Customer service attitude
- Excellent communication and organizational skill
- Basic Computer skill
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: 12 – 36 per week
Benefits:
- 401(k)
- Employee discount
- Paid time off
Shift:
- Evening shift
Weekly day range:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Work Location: In person
