Front Desk Associate

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel, ensuring accuracy of information
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Operate phone systems to handle incoming calls and transfer to appropriate departments
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized Front Desk area

Experience:
- Previous experience in guest relations or customer service is preferred
- Knowledge of hospitality management principles and practices
- Familiarity with hotel operations and procedures
- Proficiency in using phone systems and other office equipment
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Excellent problem-solving skills and ability to handle difficult situations with patience and professionalism

Skills:
- Guest relations
- Customer service
- Phone systems
- Guest services
- Hotel operations
- Hospitality industry knowledge
- Multilingual skills (if applicable)
- Night audit experience (if applicable)

Join our team as a Front Desk Agent and be part of creating a welcoming and memorable experience for our guests. We offer competitive pay, opportunities for career growth, and a supportive work environment. Apply today to start your journey in the hospitality industry!

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Expected hours: 24 – 32 per week

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift

Work setting:

• In-person

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Bloomington, IN 47404 (Required)

Ability to Relocate:

• Bloomington, IN 47404: Relocate before starting work (Required)

Work Location: In person