Please do not apply if you do not have open availability between 7am and 11pm, shifts may vary between morning and afternoon/PM shift.
We are seeking a couple Front Desk Agents to become a part of our team! You will accommodate guests, as well as identify areas of improvement to increase efficiency in our operations.
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Communicate pertinent guest information to designated departments
Qualifications:
- Previous experience in customer service, Front Desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
Ability to Relocate:
- Greensboro, NC 27407: Relocate before starting work (Required)
Work Location: In person