Warehouse Agent

Are you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be right for you!

Protegis Fire & Safety a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customer across many verticals on a local, regional, and national scale. We’re proud of our well-deserved reputation for quality work that’s completed by our talented and experienced installation workforce. Summit Fire & Security is a dynamic organization with endless growth opportunities spanning over 70 locations in more than 20 states.

Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire & Security supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire & Security supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth.

Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.

Responsible for performing duties such as receiving and processing incoming stock and materials, picking and filling orders from stock, and putting away and organizing inventory. Manages all aspects of the process flow of Salvaged and Reconditioned Parts. Resolves shipping and receiving issues with the appropriate people to ensure material is properly available in the system.

The Warehouse Agent duties fall into three categories. However, the Warehouse Agent may be asked to become specialized in one or more of the following categories

Shipping

• Processing, packaging and shipping orders accurately
• Work with shipping software
• Pack orders effectively, to ensure the product reaches the customer in good condition
• Ensures Expedited orders are handled correctly.
• Works with Sales to resolve any potential issues that could negatively impact customer service.

Receiving

• Receive and unload items from the shipping companies
• Verify the packing slips match the received products
• Communicates and works to resolve mis-shipments with Purchasing.
• Communicates with Sales when customers send items in for return or review.
• Supports the review and valuation of Cores and Buy Back Material.

Warehouse

• Organize and put away stock inventory
• Processes Salvage items to be reconditioned by the Lab.
• Inspect products for defects and damages and reports any issues to supervisor.
• Keep warehouse clean and organized
• Mentor and supports the development of Warehouse Associates.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

• Two Year Industrial Degree or Equivalent Related Work Experience.
• Valid Driver’s License
• Basic Math Skills
• Ability to operate basic warehouse tools (Pallet Jack, Hand truck, tape machine)

Preferred Education & Experience

• Forklift Operation Certification
• Four years related experience
• Experience with Dynamics GP or similar ERP System

Required Skills

• Detail-oriented, highly organized, productive team player.
• Organizational, time management and problem resolution skills.
• Strong written and verbal communications skills.
• Ability to prioritize tasks and follow up with supervisors on completion of tasks.
• Ability to adapt to rapidly changing conditions and/or environment.
• Ability to quickly learn additional propriety Company software.
• General Business acumen.

Strong interpersonal qualities.

Benefits

Protegis Fire & Safety offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes:

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability – Employer Paid
• Short-Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
• Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program

Our Core Values

PIPE

• We are PASSIONATE about life safety
• We have INTEGRITY (Do the right thing)
• We work in PARTNERSHIP with our customers and community
• We constantly strive for OPERATIONAL EXCELLENCE (Do things right)

Protegis Fire & Safety participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Protegis Fire & Safety is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.