Front Desk Agent (24-32 Hours)

Job description

Front Desk Agent

Duties:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with patience and professionalism
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized Front Desk area

Requirements:

- Excellent customer service and communication skills
- Previous experience in a customer-facing role preferred
- Proficient in using phone systems and computer software
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and problem-solving skills
- Professional appearance and demeanor
- Flexibility to work various shifts, including evenings, weekends, and holidays

Hilton experience preferred

Join our team as a Front Desk Agent and be the first point of contact for our valued guests. As a Front Desk Agent, you will play a crucial role in providing exceptional guest service and ensuring a smooth check-in/check-out process. If you have excellent communication skills, enjoy working in a fast-paced environment, and have a passion for delivering outstanding hospitality, we want to hear from you.

We offer competitive pay, opportunities for career growth, and a supportive work environment. Apply today to join our team!

Job Type: Part-time

Benefits:

Employee discount

Vision and dental

Schedule:

8 hour shift

Ability to commute/relocate:

• Greensboro, NC 27409: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred) with Hilton experience

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Morning shift

Work setting:

• In-person

Ability to Relocate:

• Greensboro, NC 27409: Relocate before starting work (Required)

Work Location: In person