Front Desk - 2Nd Shift Van Driver

The Van Driver at American Airlines - The Landing at Skyview 6 is responsible for driving the hotel's shuttle van, providing safe transportation for hotel guests. Additional destinations and driving tasks may be assigned by management as well as other duties when the van is not operating.
Responsibilities:

• Acquire all necessary arrival and departure information from the Front Desk.
• Coordinate pick-up, drop-off, and express check-in process with the Front Desk.
• Complete all pick-up and drop-off runs as assigned.
• Communicate check-in venue and hotel information to guests.
• Assist guests with luggage and baggage handling and familiarize them with the conference center.
• Assist in the storage of guest luggage. Pick-up or deliver luggage to guests' rooms.
• Solve guest-related problems within scope of authority.
• Assists guests with providing information about the surrounding area (i.e., restaurants, activities, events, etc.).
• Demonstrate excellent knowledge of the layout of the hotel and conference center along with knowledge of the services offered and operating hours of the different outlets in the hotel.
• Provide guests with transportation to local areas as requested.
• Answer and direct all incoming calls and in-house calls received on the main phone console promptly and efficiently, take messages as required and deliver them accordingly.
• Brings mail, packages, and messages to guests as needed.
• Clean and inspect hotel vehicles. Maintain vehicle cleanliness, pump gas, and obtain oil changes.
• Run hotel errands as instructed by management.
• Remains in the lobby ready to assist guests and co-workers at any time with any requests or concerns they may have when not driving.
• Complete vehicle mileage reports.

Requirements:

• Minimum of one year of previous experience in similar position is preferred. Highly desired experience in a high-volume hotel, conference center or resort.
• Clean valid driver's license.
• High school education, GED, or equivalent experience required.
• Must be able to work 2ND SHIFT, weekends and holidays.
• Proficiency in oral and written communication skills in English.
• Must have employment eligibility in the U.S.
• Regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls.
• Must be able to lift up to 50 lbs. The employee frequently is required to talk or hear.

Immediate Benefits:

• Discount Hotel Rooms at MCR hotels
• American Airlines Federal Credit Union membership eligible

Comprehensive health benefits after 30 days

• Dental insurance
• Vision insurance
• Health insurance
• Health savings account
• Flexible Spending Account
• Disability insurance
• Life insurance
• Employee Assistance Program

Paid Time off benefits after 90 days

• Paid Personal Days
• Paid Sick Days
• Paid Holidays

Retirement Savings Plans after 6 months

• 401(k) + match
• Roth 401(k)

Our Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA.

Other details

• Job Family Hotels
• Pay Type Hourly
• Min Hiring Rate $15.00
• Max Hiring Rate $15.50

Apply Now