Company

Holiday Inn Express And SuitesSee more

addressAddressAlice, TX
type Form of workFull-time
salary Salary$10 - $13 an hour
CategoryReal Estate

Job description

Job Summary:

We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. The ideal candidate will have excellent communication skills, and have a passion for hospitality.

Duties:

- Greet guests and provide them with a warm welcome
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Assist guests with reservations, room service requests, and other needs
- Handle guest complaints or concerns in a timely and professional manner
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Provide information about hotel amenities, services, and local attractions

Experience:

- Previous experience in a front desk or customer service role is preferred
- (English/Spanish) are highly desirable
- Knowledge of hotel operations and guest services is a plus
- Familiarity with phone systems and basic computer skills

If you are a motivated individual with excellent interpersonal skills and a passion for providing exceptional customer service, we would love to hear from you. Join our team today and be part of creating memorable experiences for our guests.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, and qualifications required.

Job Type: Full-time

Pay: $10.00 - $13.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Holidays
  • Night shift
  • Overnight shift

Work setting:

  • In-person

Work Location: In person

Benefits

Health insurance, Dental insurance, 401(k), Paid time off, Vision insurance, Employee discount, Flexible schedule
Refer code: 9302628. Holiday Inn Express And Suites - The previous day - 2024-05-23 09:40

Holiday Inn Express And Suites

Alice, TX
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