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SalaryWe are looking for a candidate with strong interpersonal, administrative, and industry-specific skills to provide a positive experience for patients and ensure a smooth operation of the office. We will provide training to enhance the success in this role. Hospitality experience is a plus!
Communication: Excellent verbal and written communication skills to interact positively with patients and team members. This includes the ability to check-in, check-out, schedule, and explain procedure, policies and payment clearly.
- Sales Skills: The ability to inform and educate patients about products and services to enhance patient experience and clinic revenue.
- Empathy and Patience: Understanding patients concerns and providing supportive interaction.
- Multitasking: Ability to multitasking and priorities efficiently under pressure without compromising service quality.
- Problem-Solving: Ability to assess situations and find solutions quickly.
- Teamwork: Effectively work with clinic staffs, dermatologists, aestheticians, nurses, and other front staffs to ensure a seamless patient experience.
You'd be great for this role if you have:
- 2+ years working in customer service, Cosmetic Dermatology, or plastic surgery environment
- Demonstrated passion for excellent customer service
- Proven organizational, analytical, and business skills
- Flexible to work evenings 10am-6pm and 1-2 half Saturday per month
- We offer:
- Product discount
- Cosmetic service discount
- monthly employee product raffle and award
- Opportunity for growth and promotion
Job Types: Full-time, Part-time, Contract
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Experience:
- Customer Service: 2 years (Required)
Work Location: In person
