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SalaryCome join us! WellSky is seeking a Financial Solution Support Specialist to join the Client Experience team. In this role you will be responsible for conducting on-site and web-based training on software applications and providing industry expertise in billing and financial management to our clients and internal customers for our online applications.
A day in the life!
You will be responsible for the following:
- Conduct both web-based and on-site billing and financial management process overview and training for new and existing clients
- Create and maintain billing and financial reporting training materials for use in both onsite and web-based training
- Technical Writing and Support resources, create and maintain billing and financial reporting training materials and ongoing resources to be used while training and supporting new and existing clients
- Provide follow-up Web-based refresher training for clients on an as-needed basis
- Provide product feedback to Solution Management
Do you have what it takes?
Required Qualifications:
- Bachelor's degree in a related field
- 4-6 years related work experience
Do you stand above the rest?
Preferred Qualifications:
- Strong excel skills
- Bachelor’s degree in accounting or related field
#LI-GG1
#LI-Remote
Additional job expectations applicable to this position include:
- Willingness to work additional or irregular hours as needed
- Working in accordance with corporate and organizational security policies and procedures
- Performing other responsibilities as assigned
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
- Excellent medical, dental, and vision benefits
- Mental health benefits through TelaDoc
- Prescription drug coverage
- Generous paid time off, plus 13 paid holidays
- Paid parental leave
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year
