Inside Sales Support Specialist

Are you looking for that dynamic company where you can thrive and enjoy what you do? Look no further, come grow with us!
Burton Mill Solutions is a proud division of Wood Technologies International (WTI). In 2021, Burton Mill Solutions (formerly Wood Fiber Group) and USNR merged to form WTI. In doing so, Burton Mill Solutions and its affiliates have become the world’s most comprehensive supplier of modern lumber processing equipment, technology, and essential tooling which has allowed us to provider an unprecedented range of wood processing technology and technical expertise, including saws and knives, machinery and automation, process engineering, and mill flow. 
Employees are the foundation of our Company’s success going back 100+ years. We are committed to continuous improvement and learning, exceptional quality, connecting with our customers, and good relationships with our employees.
We are seeking a Inside Sales Support Specialist to join our team of talented people to help continue our tradition of innovation and market leadership. This position works out of our Global Tooling facility in Springfield, OR.
As the Inside Sales Support Specialist, you will develop and maintain customer accounts with various administrative responsibilities such as entering orders, fielding incoming phone calls and email messages, and resolving customer issues.
How You Will Make a Positive Impact:

• Utilize the company ERP system to generate orders, RMS lookups etc.
• Actively engage in prospecting for new customers
• Seek additional business opportunities with existing customer base opportunities
• Plan, develop, expand and manage a synergistic customer base
• Maintain excellent business relationships and customer satisfaction with customers and prospects
• Collaborate and work within a close-knit team environment

• Associate’s degree or equivalent from two-year college or technical school or equivalent combination of education and work experience.
• 1-3 years of manufacturing or commercial equipment sales experience
• Experience in the Moulding and Millwork industry highly desired
• Strong and resourceful technical and mechanical aptitude to assist with developing effective tooling solutions
• Keen collaborative skills to interact with customers, vendors and peers in an effective and positive manor
• Outstanding communication skills with the ability to manage competing priorities
• Proficiency in CRM systems and Microsoft Office: Word, Excel, PowerPoint, SharePoint, etc.
• Comfortable navigating ERP system
• Strong organizational skills with a problem-solving attitude
• Critical thinking skills with ability to trouble shoot and suggest refinements
• Effective communicator with all forms of digital communication

• Medical, dental, and vision insurance available to employees and their dependents on the 1st of the month following date of hire
• Optional flexible spending accounts (FSA) and health savings account (HSA)
• Company-paid basic life and short-term disability insurance with employee-paid options for additional life insurance and long-term disability
• Up to $300 per year in wellness activity reimbursement
• 401k employer match contribution at 50% of your contribution percentage, up to a total of 3%
• Up to 96 hours of Paid Time Off (PTO) accrued per year with no waiting period to use accrued time
• 8 paid scheduled holidays and 1 paid floating holiday per calendar year
• Up to $300 per year in Wellness Activity Reimbursement  
• Up to $5,250 per year tuition reimbursement for continuing education
• Annual reimbursement for safety boots and safety glasses

This job posting is not meant to be an all-inclusive list of duties, responsibilities, and activities. It is intended to provide a summary of the position’s general scope and function within the company. Duties, responsibilities, and activities may change at any time with or without notice.
Burton Mill Solutions and its affiliates offer competitive salaries, excellent benefits, and opportunities for growth. We take pride in and value diversity in our workforce, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. All employment is decided on the basis of qualifications, merit, and business need.
Any offer of employment is contingent on the successful completion of a background investigation and drug screen.
Burton Mill Solutions will only employ individuals who are legally authorized to work in the United States. This position is not eligible for visa sponsorship, currently or in the future.
Current employees of Burton Mill Solutions and affiliates, and rehires within less than one year, are not eligible for the retention bonus.
To learn more about our company, and the products and services we provide, please visit www.globaltooling.com
 www.burtonmill.com

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