File Clerk

```Responsibilities```

• Perform data entry tasks, including inputting and updating information in databases and spreadsheets
• Maintain and organize physical and electronic files, ensuring accuracy and confidentiality
• Assist with front desk duties, such as greeting visitors, answering phone calls, and directing inquiries to the appropriate department
• Provide general clerical support, such as photocopying, scanning, faxing, and filing document
• Open, date stamp and scan all incoming mail, daily.
• Index each piece of mail to determine distribution to appropriate Examiner and/or Unit Manager.
• Answer all incoming daily calls, transfer to the appropriate person
• Create Sorry packets that are assigned via task in Ventiv
• Print letters and file, daily
• Retrieve hard files as requested, scan to Examiners and Claims Assistants
• Process all outgoing checks that are printed
• Process all outgoing mail daily, utilizing mail machine by 3:30 PM each day.
• Digital drop file for assigned accounts for fellow File Clerks to process
• Complete other duties as assigned.

```Other Skills/Requirements```

• Ability to adapt to changing technology
• Experience with O365
• Strong written and verbal communication skills
• Ability to produce at a high volume while minimizing errors
• Highly collaborative with the ability to work independently and in a team setting
• Ability to retain instruction and able to work independently once fully trained
• Growth mindset – desire to learn
• Previous experience in a similar role preferred but not required
• Ability to provide exceptional customer service in a professional manner

This position offers an opportunity to work in a fast-paced office environment with a supportive team. We value our employees' contributions and offer competitive compensation.

Thank you for your interest in joining our team!

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Application Question(s):

• Are you willing and able to come into a friendly office environment on a daily basis?

Work Location: In person