Facilities Coordinator

Overview
PLS-which stands for People - Location - Service-is a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
The Facilities Coordinator is responsible for overseeing and independently managing the life cycle of repair and maintenance requests across the country for 200 financial service centers in 12 states. The Facilities Coordinator will be required to manage a $1.4M annual Facilities Maintenance budget to ensure revenue and expense are within established boundaries. The Facilities Coordinator will be independently responsible for identifying vendors to perform contracted work as needed, negotiating all contract terms, and managing all vendor relationships and contracts to ensure service terms are being met. The Facilities Coordinator will monitor all work performed by Facility Maintenance Technicians (FMTs) and outside vendors to ensure a high level of service is being provided to our stores and will provide tailored coaching, training, and mentorship to FMTs as needed.
Responsibilities
Responsibilities:

• Responsible for the management and decision-making of a $1.4M annual facility maintenance budget, under the direction of the Facilities Manager.
• Manage outsourced vendors and suppliers by identifying, vetting, independently hiring, monitoring, and terminating relationships when required.
• Negotiate rates and contract service terms for all new vendors.
• Review and manage all Facility Maintenance invoices, verify for accuracy, approve for payment and dispute as necessary.
• Independently manage the entire life cycle of repair and maintenance requests from creation to resolution through a 24/7 platform in Corrigo Certified Maintenance Management System CMMS system.
• Liaison between field Operations and corporate Real Estate team to provide updates and details on facilities-related maintenance matters.
• Review, comprehend and interpret retail lease clauses to understand landlord versus tenant responsibilities and act accordingly when addressing repair and maintenance issues.
• Independently manage FM Projects and FM Compliance projects under $50K. Independently responsible for planning and coordinating the retention of vendors and contracts valued up to $500K annually, including identifying the scope of work, identifying qualified vendors, directing the bidding process and negotiating and entering into contracts valued up to annually.
• Management of FMT work products and assure they follow all requirements including compliance and safety requirements for performance required during store visits.
• Responsible for training, coaching, and mentoring the FMTs on skills that are required to meet the company's needs.
• Responsible for creating action plans for underperforming FMTs, action plan follow-ups, and providing recommendations for separation if goals, objects, and action plan criteria are not met.
• Manage the ordering of specialty and bulk materials and related inventory needed for the FMTs across the fleet of stores.
• Regularly tours stores to create a punch list of facility maintenance work that is required. Train store Operations team members on what stores should look like and how to enter work orders into the CMMS system for service. Ultimately assign the maintenance list to FMTs (if applicable) or hire 3rd party vendors to address the maintenance list.

Qualifications
Job Requirements:

• Excellent oral and written communication skills
• 1-3 years of experience working with trade vendors and managing people
• Understands and comprehends terminology and skills needed to complete common trades
• Able to work alone as well as in a team environment
• Fluent in MS office package; Word, Excel, Access, Outlook
• Experience with Certified Facility Maintenance Management Solutions
• Travel to various markets and stores, 20% of the time.

Physical Requirements:

• Must be able to sit and/or stand for long periods of time
• Ability to lift 15 lbs
• Ability to travel on occasion

Benefits:
Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.
We strive to demonstrate our Core Values in all positions at PLS:
Communication • Customer Focus • Integrity and Trust • Teamwork • Results
PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talent@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.
Min
USD $55,000.00/Hr.
Max
USD $65,000.00/Yr.