Address
Form of workAgency : Department of Insurance
Closing Date/Time: 01/24/2024
Salary: $5,311 - $7,856 Monthly/CBA language applies
Job Type: Salaried Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: RC062
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 34635
*Answer all application questions thoroughly. DO NOT STATE "SEE RESUME".*
Position Overview
The Department of Insurance is seeking to hire an Executive I to serve as a Consumer Education and Protection Outreach Coordinator. The Outreach Coordinator will engage with community groups, legislators, and consumer advocates to source and attend outreach events and gatherings to inform the public about the Department of Insurance's mission, consumer resources, and relevant insurance topics. This position helps to develop Consumer Educational materials. The position travels to events to represent the Department. We invite all qualified applicants to apply.
Job Responsibilities
1. As Consumer Education and Protection Outreach Coordinator, represents the Department of Insurance (DOI) at local outreach events throughout Illinois:
• cultivates relationships with local community groups, consumer advocates, other state agencies, and legislative staff to source opportunities for outreach participation,
• makes presentations and delivers information to consumer, community, educational, and stakeholder organizations,
• develops partnerships with educational institutions to expand the reach of Consumer Education,
• travels to meetings and events.
2. Works with the Deputy Director of Consumer Education and Protection and DOI leadership to implement the consumer outreach and protection activities of DOI and contribute to the development of important written communications, webinar content, policy updates, and development of training modules:
• creates events and educational presentations,
• responds to questions from consumers, consumer advocates, industry stakeholders, legislators, and state agency staff as applied to the education and Protection Outreach and grants for consumer assistance activities,
• keeps the Deputy Director of Consumer Education and Protection and DOI leadership apprised of consumer issues that arise during engagements.
3. Implements Consumer Education and protection activities incorporating diversity, equity, inclusion, and accessibility principles:
• ensures education materials and communications are inclusive,
• identifies and targets Consumer Education and outreach opportunities in underserved, rural, and historically marginalized communities,
• stays up to date on department and statewide equity initiatives that impact Consumer Education and outreach.
4. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
1. Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business administration, public administration, education, or communications.
2. Requires one (1) year of responsible administrative experience in a public or business organization.
Preferred Qualifications
1. Prefers at least one (1) year of experience gaining extensive knowledge of community engagement and outreach, including diversity, equity, inclusion, and accessibility principles.
2. Prefers proven ability to conduct public presentations and perform public speaking.
3. Prefers at least one (1) year of experience gaining extensive knowledge of consumer assistance programs and consumer issues.
4. Prefers at least one (1) year of experience gaining extensive knowledge of insurance or financial literacy.
5. Prefers at least one (1) year of experience gaining extensive knowledge of office methods and procedures.
6. Prefers at least one (1) year of experience gaining extensive knowledge of the functions, products, and services of the department.
7. Prefers proven ability to act on behalf of supervisor on various occasions and to coordinate activities within a functional unit.
8. Prefers proven ability to evaluate information presented and to prepare effective and comprehensive written or oral reports.
9. Prefers proven ability to establish and maintain satisfactory working relationships with community groups, educational institutions, legislative representatives, and consumers.
10. Prefers proven ability to speak and engage with consumers in a simple and understandable manner.
Conditions of Employment
1. Requires ability to travel in the performance of duties, with overnight stays as appropriate.
2. Requires the ability to pass a background check.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
About the Agency
The Department of Insurance (DOI) regulates the insurance market in the State of Illinois including, but not limited to, licensing and educating insurance agents, investigating Workers Compensation fraud, and examining the operations and finances of insurance companies domiciled in the state. We are committed to protecting consumers and regulating the insurance industry with innovation and efficiency. DOI has approximately 220 employees who are split between our Chicago and Springfield offices.
State of Illinois employees enjoy a robust benefit package, including:
Visit https://www2.illinois.gov/cms/benefits/Pages/default.aspx for more information about our benefits.
Work Hours: M-F; 8:30 - 5:00
Work Location: 122 S Michigan Ave Chicago, IL 60603-6191
Agency Contact:
For questions, email: DOI.HR@illinois.gov. Applications must be submitted online through the job website.
Job Family: Leadership & Management
This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the "Apply" button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.
The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Closing Date/Time: 01/24/2024
Salary: $5,311 - $7,856 Monthly/CBA language applies
Job Type: Salaried Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: RC062
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 34635
*Answer all application questions thoroughly. DO NOT STATE "SEE RESUME".*
Position Overview
The Department of Insurance is seeking to hire an Executive I to serve as a Consumer Education and Protection Outreach Coordinator. The Outreach Coordinator will engage with community groups, legislators, and consumer advocates to source and attend outreach events and gatherings to inform the public about the Department of Insurance's mission, consumer resources, and relevant insurance topics. This position helps to develop Consumer Educational materials. The position travels to events to represent the Department. We invite all qualified applicants to apply.
Job Responsibilities
1. As Consumer Education and Protection Outreach Coordinator, represents the Department of Insurance (DOI) at local outreach events throughout Illinois:
• cultivates relationships with local community groups, consumer advocates, other state agencies, and legislative staff to source opportunities for outreach participation,
• makes presentations and delivers information to consumer, community, educational, and stakeholder organizations,
• develops partnerships with educational institutions to expand the reach of Consumer Education,
• travels to meetings and events.
2. Works with the Deputy Director of Consumer Education and Protection and DOI leadership to implement the consumer outreach and protection activities of DOI and contribute to the development of important written communications, webinar content, policy updates, and development of training modules:
• creates events and educational presentations,
• responds to questions from consumers, consumer advocates, industry stakeholders, legislators, and state agency staff as applied to the education and Protection Outreach and grants for consumer assistance activities,
• keeps the Deputy Director of Consumer Education and Protection and DOI leadership apprised of consumer issues that arise during engagements.
3. Implements Consumer Education and protection activities incorporating diversity, equity, inclusion, and accessibility principles:
• ensures education materials and communications are inclusive,
• identifies and targets Consumer Education and outreach opportunities in underserved, rural, and historically marginalized communities,
• stays up to date on department and statewide equity initiatives that impact Consumer Education and outreach.
4. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
1. Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business administration, public administration, education, or communications.
2. Requires one (1) year of responsible administrative experience in a public or business organization.
Preferred Qualifications
1. Prefers at least one (1) year of experience gaining extensive knowledge of community engagement and outreach, including diversity, equity, inclusion, and accessibility principles.
2. Prefers proven ability to conduct public presentations and perform public speaking.
3. Prefers at least one (1) year of experience gaining extensive knowledge of consumer assistance programs and consumer issues.
4. Prefers at least one (1) year of experience gaining extensive knowledge of insurance or financial literacy.
5. Prefers at least one (1) year of experience gaining extensive knowledge of office methods and procedures.
6. Prefers at least one (1) year of experience gaining extensive knowledge of the functions, products, and services of the department.
7. Prefers proven ability to act on behalf of supervisor on various occasions and to coordinate activities within a functional unit.
8. Prefers proven ability to evaluate information presented and to prepare effective and comprehensive written or oral reports.
9. Prefers proven ability to establish and maintain satisfactory working relationships with community groups, educational institutions, legislative representatives, and consumers.
10. Prefers proven ability to speak and engage with consumers in a simple and understandable manner.
Conditions of Employment
1. Requires ability to travel in the performance of duties, with overnight stays as appropriate.
2. Requires the ability to pass a background check.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
About the Agency
The Department of Insurance (DOI) regulates the insurance market in the State of Illinois including, but not limited to, licensing and educating insurance agents, investigating Workers Compensation fraud, and examining the operations and finances of insurance companies domiciled in the state. We are committed to protecting consumers and regulating the insurance industry with innovation and efficiency. DOI has approximately 220 employees who are split between our Chicago and Springfield offices.
State of Illinois employees enjoy a robust benefit package, including:
- Health, Life, Vision, and Dental Insurance
- 13 Paid Holidays annually, 14 on even numbered years
- 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
- 12 Paid Sick Days annually (sick days carry over from year to year)
- 10 Weeks Paid Maternity/Paternity Leave
- 3 Paid Personal Days annually
- Pension Plan
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Flexible work schedules may be available, dependent upon position
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
Visit https://www2.illinois.gov/cms/benefits/Pages/default.aspx for more information about our benefits.
Work Hours: M-F; 8:30 - 5:00
Work Location: 122 S Michigan Ave Chicago, IL 60603-6191
Agency Contact:
For questions, email: DOI.HR@illinois.gov. Applications must be submitted online through the job website.
Job Family: Leadership & Management
This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the "Apply" button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.
The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
