Executive Assistant

About us

Stroble Company LLC manages an indoor playground and specializes in birthday parties for toddlers. We strive to offer the best in customer service and satisfaction for our customers. We go above and beyond to create an experience that is second to none. We are looking for individuals who share the same vision of excellence.

Responsibilities (Tasks associated with this role)

• Complex calendar management including scheduling meetings, appointments, staff work schedules, and occasional travel for offsite events
• Provide administrative support to the team and management.
• Must have experience with social media platforms
• Must have experience using MailChimp and/or can learn within 30 days how to use this software for targeting and email/sms campaigns.
• Understand all key dates, commitments, and complexities of the company's calendar. Properly maintain all party and event schedules to ensure efficiency and accuracy.
• Plan flow of events and ensure staff receive their personal assignments
• Prepare and distribute correspondence, memos, and reports.
• Wardrobe organization and selection for events, photo shoots, and content creation videos.
• Communicate specifics of parties to each department to ensure proper planning and flow.
• Communicate internally and externally on behalf of the company - must have the ability to relay the company's vision and mission with all correspondence.
• Personal and professional task management - to include items such as research, light errands, shopping, purchasing gifts, etc.
• Provide support during live events, including scheduling and creating events online and in-person and support throughout.
• Assist with proofreading and editing documents for accuracy and clarity.
• Perform general office duties such as ordering supplies, managing inventory, and maintaining office equipment.
• Maintain office filing systems and ensure documents are organized and easily accessible.
• Assist with special projects as assigned.

Qualifications

• High school diploma or equivalency
• Highly organized and able to multitask
• Ability to handle sensitive information with confidentiality.
• Self-driven and proactive nature
• Familiarity with email, internet, Apple OS, Google Apps
• Excellent written and oral communication skills required
• Passion for exceptional customer service 2 (minimum) years of Customer Service experience

Metrics

• Maintain an organized calendar, with no overlap in meetings or appointments.
• Completed tasks and projects with a high level of efficiency, accuracy, and confidentiality.
• Ensure all email inquiries are responded to by the end of the day each day and checked 3 times (morning, afternoon, evening) throughout the day.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Types: Part-time, Temporary

Pay: $15.00 - $20.00 per hour

Expected hours: 15 – 20 per week

Benefits:

• Employee discount

Schedule:

• Day shift
• Night shift
• Weekends as needed

Work Location: Hybrid remote in Flushing, MI 48433