Job Description
NakedCashmere is seeking an entrepreneurial and driven E-commerce Manager to lead the online presence of Nakedcashmere.com. As the E-commerce Manager, you will develop and execute strategies to maintain website revenue and performance goals, optimizing the user experience, increasing online sales, and overseeing day-to-day operations. The ideal candidate should have a proven track record in e-commerce management, a data-driven approach, understanding of digital marketing, and strong analytical skills.
Responsibilities:
E-commerce Strategy:
- Implement holistic e-commerce strategies aligned with company goals for Nakedcashmere.com.
- Own and drive improvements for website specific metrics: CVR, Bounce Rate, Transactions, AOV and organic search traffic numbers.
- Identify growth opportunities and stay updated on industry trends.
Online Sales Optimization:
- Drive revenue growth through effective merchandising and promotions.
- Analyze sales data, customer behavior, and market trends for improvement.
- Monitor key performance indicators (KPls) to assess e-commerce initiatives and lead on improvements to them.
User Experience:
- Oversee website, navigation, and functionality for an engaging user experience.
- Collaborate with design and development teams to implement user-friendly features.
- Lead day-to-day operations of all DTC E-commerce sites.
- Own testing plan to evaluate site performance and ensure are positive ROI for the program.
Production:
- Work with teams to launch products on the website, managing inventory, pricing, and product listings.
- Manage and direct Ecommerce Associate Merchandiser in the set up of products and pricing.
Digital Marketing:
- Manage and execute SEO content strategy with the SEO agency.
- Collaborate on compelling content, product descriptions, and visuals for timely launches.
Analytics and Reporting:
- Utilize analytics tools for insights, tracking performance, and generating reports.
- Improve conversion rates and customer engagement through A/B testing.
Site Management and Collaboration:
- Launch new product listings, landing pages, campaigns, and promotions.
- Work on Shopify content improvements and app integrations.
- Collaborate with cross-functional teams for effective initiative execution.
Skills and Qualifications:
- Bachelor's degree in Marketing, Business, E-commerce, or related field.
- 2+ years of proven e-commerce management experience.
- Strong understanding of Shopify, digital marketing, SEO, SEM, and social media.
- Proficiency in using Shopify e-commerce platforms.
- Thrives in a dynamic environment with a passion for continuous improvement.
- Analytical mindset, excellent communication, project management skills.
- Detail-oriented, committed to delivering high-quality results within deadlines.
- Experience in apparel industry is a plus.