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SalarySun Ray Heating is a residential and commercial HVAC company that is looking for someone with prior experience in dispatching and customer service. The successful candidate will be answering incoming calls, setting up service appointments, and dispatch technicians. This candidate will also handle data entry and invoicing of those service calls along with other various office tasks such as receiving purchase orders, filing, and other miscellaneous tasks. Sun Ray offers many benefits including a drug-free, safety conscious environment. Please be aware that our office is home to Mork and Mindy, our two office cats. If you are allergic to or simply do not like cats, this would not be a position for you.
Strong customer service skills required.
Must be detail oriented.
Able to handle stressful situations with customers and reassure them that we are here to help them, especially in extreme weather conditions.
Be able to prioritize calls when issues of importance or urgency arise.
Data entry into computer system, Sage 300 Construction and Real Estate. Prior knowledge is helpful, but not required. Must have accurate typing skills.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Dispatching: 2 years (Preferred)
Ability to Relocate:
- Matteson, IL 60443: Relocate before starting work (Required)
Work Location: In person
