Address
Form of work
Salary```Duties:```
24 HOUR A DAY 7 DAYS A WEEK. 365 TOWING COMPANY .
- Provide exceptional customer service to clients and customers
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Assist customers with order placement, tracking, and delivery status
- Dispatch drivers and coordinate logistics for efficient
- Perform data entry tasks accurately and efficiently
- Utilize GPS and other tracking systems to monitor provide updates to customers
- Collaborate with internal teams to resolve customer issues and ensure customer satisfaction
- Previous experience in a customer service role preferred
- Proficient in data entry and phone systems
- Strong communication skills, both written and verbal
- Ability to analyze information and solve problems effectively
- Excellent organizational skills and attention to detail
- Ability to work well in a fast-paced environment
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Night shift
- On call
- Overnight shift
- Weekends as needed
Work Location: In person
