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SalaryThe Department of Public Safety and Sinclair Police serve the campus 24 hours a day, seven days a week providing emergency services, responding to criminal and non-criminal incidents, providing escorts to your vehicle or assisting in finding a lost item. Personnel are dedicated to providing the very highest quality service to our college community, including students, faculty, staff and visitors to our campuses.
Sinclair Police will provide all necessary training to perform the duties as a Dispatcher. All interested applicants should apply.
Dispatchers may be the first to become aware of emergency situations that will require special attention from the Department of Public Safety. Dispatchers are responsible for processing information related to calls for service and sending the resources necessary to resolve the issue. They must be well versed in departmental procedures so that compliance with established mandates can be maintained, thereby avoiding sanctions from governing bodies, such as the U. S. Department of Education.
This hourly pay rate for this position is $18.69 per hour with a maximum of 28 hours per week.
Why work for Sinclair College?
The following are some of the benefits that part-time staff with Sinclair College receive:
- Tuition waiver for employee for 3 credit hours per semester
- Opportunity for advancement and promotion
- Support for continued professional development and education
- OPERS pension participation, with 14% employer contribution
- 14 days of annually observed company holidays, part-time employees are paid for regularly scheduled hours on these days
- High quality programs and events for work-life balance
Principal Accountabilities
- Must evaluate all requests received by and from the public, assign and dispatch an officer to respond to the request, and possesses the ability to differentiate and prioritize what they hear
- Responsible for monitoring all emergency equipment located within the communication center and utilize emergency equipment when needed, systems include Automated Alarms, Access Control System, Fire system, surveillance camera systems, blue light emergency intercoms, radio and telephone recording devices, emergency wall telephones, emergency radio notification radio and an emergency evacuation intercom system
- Must maintain an electronic daily log based on dispatched activity in which accuracy is essential
- Document and maintain records in regards to activities of the Public Safety department
- This position operates individually and is accountable for decision-making within the dispatcher position
- Specialized equipment is issued to the officers and recorded by the dispatcher
- Train officers and part-time personnel to effectively and efficiently operate the communications center
Requirements
- Minimum of a High School Diploma or equivalent required
- Minimum of 1 year work experience in a customer service related position required
- Police dispatch and call evaluator work experience preferred
- LEADS State Certification training to operate the LEADS which is a terminal interface to LEADS system preferred; training will be provided for this database if needed
- Ability to learn the operation of the Simplex alarm system, Siemens fire system, Datatel, JusticeWeb, MIS, OHLEG and Milestone systems required
- Computer operation and keyboarding skills to prepare daily activity logs required
- Ability to extract pertinent information from face-to-face interactions and via phone required
- Excellent interpersonal and communication skills for public interaction required
- Ability to manage multiple priorities, prioritize; and exercise good judgment in emergencies required
- Willing to work all types of shifts as needed, including weekends and holidays required.
- The selected candidate is required to submit to and successfully pass a background screening and polygraph
