Dispatcher

WE Transport, a premier Long Island, NY based provider of student transportation, is seeking Dispatchers to work in Medford, NY (Suffolk County) location.

Job Responsibility

• Coordinate and assign drivers, attendants and vehicles to regularly scheduled home-to-school runs, adult day program, special charters and field trips.
• Maintain routes, assist drivers and resolve schedule problems for the purpose of ensuring all routes are covered.
• Resolve and/or recommend solutions to incidents, complaints and/or accidents.
• Provide customer service calls and follow up.
• Prepare documentation (i.e. incident reports, etc.) for the purpose of providing written support and/or conveying information.
• Review GPS for payroll accuracy and compliance.
• Communicate with automotive maintenance team for vehicle maintenance, repairs and DOT scheduling.
• Communicate with Safety Supervisors for safety related issues, disciplinary actions and follow up training classes.
• Communicate with 19A Supervisors to ensure driver and bus attendant compliance.

Qualification:

• One (1) year prior dispatching experience at a school bus company or equivalent preferred.
• Computer proficient in MS Office (i.e. Word, Excel).
• Possess excellent communication and customer service skills (both verbal and written).
• Good problem solver and strong abilities in crisis management.
• Organized and detailed work habits.

We Transport / Towne Bus is a premier Long Island-based school bus company serving districts throughout Nassau and Suffolk Counties, New York City, Westchester County, and Bridgeport, Connecticut.

A major part of our company’s repertoire includes special needs transportation and services for wheelchair-bound individuals.

Job Type: Full-time

Pay: $26.00 - $29.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Medford, NY 11763: Relocate before starting work (Required)

Work Location: In person