Deputy Chief Technology Officer - Non-Merit

Regular Schedule: 39 hours per week
A Non-Merit vacancy exists in the Office of Information Technology.
Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.
A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.
All interested candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.
You can attach your transcript(s) or license(s) to your application.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

DEFINITION OF RESPONSIBILITY
Baltimore County Government is seeking a Deputy Chief Technology Officer to join the Office of Information Technology and help transform the digital workplace. Baltimore County is a nationally ranked IT leader amongst large jurisdictions by Digital Counties. We are looking for a highly motivated individual to join our collaborative, friendly, and dedicated team. The Office of Information Technology (OIT) supports over 20 agencies including Police, Fire, 911, Health, Libraries and Public Works for an 800k plus constituent base. The ideal candidate has a passion for IT, is forward thinking, and has a desire to find creative solutions to problems. They must have previous leadership experience and enjoy fostering innovation in a growing team.
The Deputy CTO reports directly to the CTO, ensuring technology resources are aligned with the County’s strategic needs. The Deputy CTO is responsible for assisting in the direct management of the Systems, End Point and Infrastructure teams and collaboration with the Applications and Security teams. Candidate will collaborate with other members of OIT and agencies to provide consistent, robust, and scalable solutions that enable enhanced productivity while balancing security and compliance requirements. Candidate will work with other senior manager’s to be an escalation point for issues and challenges the team may face and provide overall feedback and guidance.
EXAMPLES OF ESSENTIAL DUTIES
Under the guidance and direction of the CTO, provides guidance to the Application, System, Endpoint and Infrastructure Architecture teams on technological standards and initiatives. Plans, and coordinates the assessment, development, enhancement, and implementation of technology to ensure no disruption to County services and operations. Works closely with County CISO on assessing security solution implementations and business risks associated with all technology projects. Assists in reviews all initial agency requests to develop new or modify existing technology. Reviews all solutions provided by vendors prior to purchase. Makes recommendations to CTO for technological enhancements and/or purchases based upon analysis of County standards, security, and current platforms. Develops internal performance standards and assessment tools to measure effectiveness and staff development through continuous improvement processes.
Assists in the development and implementation of the OIT Strategic Plan. Integrates the County’s strategic goals, and goals of County agencies to align with technology goals of the OIT Plan. Confers with County agencies and provides advice and consultation to streamline work processes. Provides quality customer service. Identifies new technologies to provide successful solutions to problems and to increase effective operations.
Assists the CTO with administrative responsibilities and organizational management. Ensures that division operations conform to local, state, and federal governmental regulations. Participates in the development of the annual operating budget. Serves on various Countywide and departmental technical committees.
EXAMPLES OF OTHER DUTIES
Performs other related duties as required.
(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class.)

Qualifications

Required Qualifications
Graduation from an accredited college or university with a bachelor's degree in business or public administration, Computer Science, Engineering or a related field
plus
five years’ experience as a network manager, network engineer, project manager, systems engineer, business analyst, systems analyst, electronic information manager, information systems manager or closely related experience in the management of networks and computing systems.
(Additional qualifying experience may be substituted on a year-for-year basis up to a maximum of four years for the required education. Additional education in a field listed above may be substituted on a year-for-year basis up to a maximum of two years for the required experience.)
Knowledge, Skills, and Abilities

• Experience in managing the following technologies
  • Microsoft cloud solutions (Office365 and Azure)
  • Azure Solutions to include: Azure Storage, Virtual Machines, Intune and Azure AD, and AWS infrastructures.
  • Office365 Solutions: Exchange Online, SharePoint Online, OneDrive for Business, Teams Business.
  • Experience implementing Microsoft SSO and Identity solutions (Azure AD Connect, Azure AD SSO/SAML, LDAP)
  • Firewall experience (PaloAlto, Cisco)
  • Managed Switches and Optical Networking experience: Cisco, Cienna
  • Webex and Teams Experience.
  • Experience with backup solutions (CommVault).
  • Document Storage Solutions: SharePoint online, NetAPP, Laserfische
  • Virtualization using Hyper-V and VmWare, Citrix.
  • Microsoft Server OS/Technologies: Server 2012 - 2019.
• Knowledge of business and management principles (budgeting, strategic planning, resource allocation, human resources).
• Ability to create and implement technology strategies.
• Ability to align technology resources with an organization's short- and long-term goals.
• Ability to coordinate and communicate with other senior leadership to align technology goals to other departmental and organizational objectives.
• Ability to assess technologies and identify solutions to improve County services.
• Strong technological understanding of security, virtualization, networking, cloud integration, and end point management.
• The capability to lead evaluations and proof of concept deployments of IT and security technologies and solutions.
• Ability to create and oversee high-level KPIs for IT department.
• Ability to recruit, onboard and train highly talented IT managers and staff.
• Ability to create strong followership through strong leadership.
• Ability to manage organizational change.
• Ability to work effectively both independently and as part of a team.
• Ability to motivate others to accomplish goals.
• Ability to develop and prepare budgetary reports.
• Skill in effective verbal and written communication to internal and external customers.
• Skill in high-level leadership and management.
• Skill in problem solving, project management and prioritization skills.
• Skill and experience in influencing and leading teams in a large environment.

Conditions of Employment

Employees hired after July 1, 2022 are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.
Incumbents must be of good moral character and emotionally stable.
Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.
Job candidates may be required to complete an expanded background investigation, polygraph examination, and psychological examination.

Regular Schedule: 39 hours per week
A Non-Merit vacancy exists in the Office of Information Technology.
Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.
A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.
All interested candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.
You can attach your transcript(s) or license(s) to your application.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

DEFINITION OF RESPONSIBILITY
Baltimore County Government is seeking a Deputy Chief Technology Officer to join the Office of Information Technology and help transform the digital workplace. Baltimore County is a nationally ranked IT leader amongst large jurisdictions by Digital Counties. We are looking for a highly motivated individual to join our collaborative, friendly, and dedicated team. The Office of Information Technology (OIT) supports over 20 agencies including Police, Fire, 911, Health, Libraries and Public Works for an 800k plus constituent base. The ideal candidate has a passion for IT, is forward thinking, and has a desire to find creative solutions to problems. They must have previous leadership experience and enjoy fostering innovation in a growing team.
The Deputy CTO reports directly to the CTO, ensuring technology resources are aligned with the County’s strategic needs. The Deputy CTO is responsible for assisting in the direct management of the Systems, End Point and Infrastructure teams and collaboration with the Applications and Security teams. Candidate will collaborate with other members of OIT and agencies to provide consistent, robust, and scalable solutions that enable enhanced productivity while balancing security and compliance requirements. Candidate will work with other senior manager’s to be an escalation point for issues and challenges the team may face and provide overall feedback and guidance.
EXAMPLES OF ESSENTIAL DUTIES
Under the guidance and direction of the CTO, provides guidance to the Application, System, Endpoint and Infrastructure Architecture teams on technological standards and initiatives. Plans, and coordinates the assessment, development, enhancement, and implementation of technology to ensure no disruption to County services and operations. Works closely with County CISO on assessing security solution implementations and business risks associated with all technology projects. Assists in reviews all initial agency requests to develop new or modify existing technology. Reviews all solutions provided by vendors prior to purchase. Makes recommendations to CTO for technological enhancements and/or purchases based upon analysis of County standards, security, and current platforms. Develops internal performance standards and assessment tools to measure effectiveness and staff development through continuous improvement processes.
Assists in the development and implementation of the OIT Strategic Plan. Integrates the County’s strategic goals, and goals of County agencies to align with technology goals of the OIT Plan. Confers with County agencies and provides advice and consultation to streamline work processes. Provides quality customer service. Identifies new technologies to provide successful solutions to problems and to increase effective operations.
Assists the CTO with administrative responsibilities and organizational management. Ensures that division operations conform to local, state, and federal governmental regulations. Participates in the development of the annual operating budget. Serves on various Countywide and departmental technical committees.
EXAMPLES OF OTHER DUTIES
Performs other related duties as required.
(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class.)

Qualifications

Required Qualifications
Graduation from an accredited college or university with a bachelor's degree in business or public administration, Computer Science, Engineering or a related field
plus
five years’ experience as a network manager, network engineer, project manager, systems engineer, business analyst, systems analyst, electronic information manager, information systems manager or closely related experience in the management of networks and computing systems.
(Additional qualifying experience may be substituted on a year-for-year basis up to a maximum of four years for the required education. Additional education in a field listed above may be substituted on a year-for-year basis up to a maximum of two years for the required experience.)
Knowledge, Skills, and Abilities

• Experience in managing the following technologies
  • Microsoft cloud solutions (Office365 and Azure)
  • Azure Solutions to include: Azure Storage, Virtual Machines, Intune and Azure AD, and AWS infrastructures.
  • Office365 Solutions: Exchange Online, SharePoint Online, OneDrive for Business, Teams Business.
  • Experience implementing Microsoft SSO and Identity solutions (Azure AD Connect, Azure AD SSO/SAML, LDAP)
  • Firewall experience (PaloAlto, Cisco)
  • Managed Switches and Optical Networking experience: Cisco, Cienna
  • Webex and Teams Experience.
  • Experience with backup solutions (CommVault).
  • Document Storage Solutions: SharePoint online, NetAPP, Laserfische
  • Virtualization using Hyper-V and VmWare, Citrix.
  • Microsoft Server OS/Technologies: Server 2012 - 2019.
• Knowledge of business and management principles (budgeting, strategic planning, resource allocation, human resources).
• Ability to create and implement technology strategies.
• Ability to align technology resources with an organization's short- and long-term goals.
• Ability to coordinate and communicate with other senior leadership to align technology goals to other departmental and organizational objectives.
• Ability to assess technologies and identify solutions to improve County services.
• Strong technological understanding of security, virtualization, networking, cloud integration, and end point management.
• The capability to lead evaluations and proof of concept deployments of IT and security technologies and solutions.
• Ability to create and oversee high-level KPIs for IT department.
• Ability to recruit, onboard and train highly talented IT managers and staff.
• Ability to create strong followership through strong leadership.
• Ability to manage organizational change.
• Ability to work effectively both independently and as part of a team.
• Ability to motivate others to accomplish goals.
• Ability to develop and prepare budgetary reports.
• Skill in effective verbal and written communication to internal and external customers.
• Skill in high-level leadership and management.
• Skill in problem solving, project management and prioritization skills.
• Skill and experience in influencing and leading teams in a large environment.

Conditions of Employment

Employees hired after July 1, 2022 are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.
Incumbents must be of good moral character and emotionally stable.
Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.
Job candidates may be required to complete an expanded background investigation, polygraph examination, and psychological examination.

Employment Benefitsfor Non-Merit or Non-Classified, Part-Time Employees
Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.
Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
Smoke free workplace
All Baltimore County offices are smoke free.
Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
Health Insurance
In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:
Medical, Prescription, Dental and Vision insurance.
Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
Life Insurance
In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.
Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.
Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.
Paid Leave
Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.
Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.
Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.
Bereavement Leave
Jury Leave
Military Leave
Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.
Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.