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SalaryTired of being underappreciated by your current employer? Come see why the Active Dental culture is different!
Active Dental Plano is looking to add a Customer Service Associate in Plano, TX! Candidates with no experience are welcome to apply! Competitive compensation, Respect Bonuses! Mentorship!
Do you have a natural ability to make people smile and feel good? Is your personality and smile contagious? If this sounds like you - AWESOME! Keep reading…
We are a fast-growing, privately owned dental office in Plano, seeking a talented enthusiastic Customer Service Associate to join us in a great deal of fun. There are huge opportunities for advancement for everyone on our team because of our unique bonus system promotion policy…your income potential is essentially limitless. We are looking for a candidate that understands the importance of Growth, Mentoring/Development, and Community over just finding any job in a large city. If this sounds like you…give us a call NOW!
Perks:
Fast Growing, Top-Quality, Privately Owned Office
Huge Opportunity for Advancement
Limitless Income Potential!
Enjoyable, Respectful Professional Environment
Growth: Connect, Learn, Mentor, Share
Company-provided Seattle Study Club Membership and CE courses
State-of-the-Art Equipment Top-Tier Dental Supply Brands
Flexible Hours…With Outstanding Morning and Evening Shifts Available.
Highly competitive compensation…and has the potential to be even more with bonus incentives!
Active Dental Culture!
Responsibilities
- Build customer relationships with existing clients by reaching out via phone calls, emails, or other forms of communication to increase the likelihood of them using our services again
- Taking inbound and outbound calls
- Give every employee, client, and visitor a warm welcome at the front desk and communicate any important information or directions
- Schedule appointments for patients and keep the calendar up-to-date
- Assist with other administrative tasks, such as data entry, copying, filing, etc.
- Answer phone calls and emails; communicate relevant information to the appropriate parties
- Grow in the position through continued learning and revitalization of skillsets in related duties
- Manage all paperwork in the office and create a process for team members to follow to ensure efficiency
Qualifications
- Strong computer skills and experience with healthcare databases and applications
- Willingness to comply with all local, state, and federal laws regarding dental and healthcare
- Excellent written and verbal communication skills, ability to keep detailed records
- Good Management Skills
- Able to foster team development at all levels
- Able to communicate accurately and efficiently with patients, staff, other dentists, and referral partners
- Can plan, organize and prioritize time, and work efficiently and effectively, ensuring all patient care requirements are met and exceeded
- Experience in a Dental Office is required
Personal Traits - the most successful employees at Active Dental exhibit the following traits:
100% honest and ethical - able to develop the trust and confidence of internal and external customers.
Smile-DNA - Genuinely Happy with a built-in desire to make people Smile.
Mature - willing to ask for help in real-time and admit mistakes.
Self-motivating - a proactive problem solver and an excellent communicator.
Detail Oriented - well organized with a fanatical focus on details.
Team player - willing to put the interests of the team above your own.
Incredible people skills and professionalism in person, on the phone, and through email.
Exquisite time management, prioritization, and the ability to remain organized and control chaos.
Unparalleled intensity and quality of work, with an insatiable appetite to get the job done.
Seeks opportunity in change and does not fear a dynamic environment.
Compensation
$15 - $18
About Active Dental - Collins St Dental
Tired of being underappreciated by your current employer? Come see why the Active Dental culture is different!
Active Dental Core Values
At Active Dental, we pride ourselves on upholding these core values in everything we do:
A - Accountability
C – Communication
T – Teamwork
I – Innovative
V – Vision
E – Empathy
+ - Positivity
The Active Dental team strives to exemplify these core values and the next team member will be expected to as well.
Your role will be vitally important to keeping our practice running smoothly & maintaining our valued patients in the highest level of dental health. As you are excited by these extraordinary opportunities…we look forward to hearing from you very soon!
Want to learn more about Active Dental and our locations? Check out our website at ActiveDentalDFW.com
Job Type: Full-time
Salary: $15.00 - $18.00 per hour
Experience level:
- 1 year
Work setting:
- Call center
- In-person
- Office
Work Location: In person
