Dental Receptionist

Ideal Smiles of Stamford is looking for a Dental Receptionist / Front Desk Coordinator to join our growing team at our modern facility in the heart of downtown Stamford. Our practice that is committed to providing the highest quality dental care in a gentle, efficient, and professional manner.

We are seeking a highly motivated candidates with friendly outgoing personalities, excellent presentation/communication skills, and who are extremely organized. The ideal candidate should also excel in a fast paced, high-energy environment. If this sounds like you, please get in touch.

Looking to hire one full time and one part-time employee. Positions are for both weekdays and Saturdays. Candidate must be open to working at least 1-2 Saturdays a month.

Responsibilities

• Welcome and greet all patients / guests as they arrive.
• Manage all incoming phone calls providing exceptional customer service.
• Respond to incoming phone calls, texts, and emails making sure the right people receive all the important information.
• Contact patients by phone, text, and email (Appointment confirmations, recall, etc.)
• Assist with patient recall, accounts receivable, and invoicing.
• Book patient appointments and maintain an office schedule.
• Assist with other administrative tasks, such as data entry, copying, filing, etc.
• Assure incoming and outgoing mail is managed appropriately and handle deliveries
• Take payment from customers
• Respond to guests’ inquiries in a friendly, timely manner.

Qualifications

• Customer service skills: 1 year (Preferred)
• Dental terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Spanish Speaking (Required)
• US work authorization (Required)
• CPR Certification (Preferred)
• Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
• Comfortable taking telephone calls and mitigating stressful situations
• Friendliness. Being able to make friends with patients to make them feel like a part of the office family.

Clinical Setting:

• General Dentistry

Hours per week:

• 30-40 Full-Time
• 10-20+ Part-Time

Typical end time:

• 5:30pm (Monday and Friday)
• 6:30pm (Tuesday, Wednesday, Thursday)
• 3:00pm (Saturday)

Typical start time:

• 8:30am (Monday thru Friday)
• 7:30am (Saturday)

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $17.00 - $24.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid sick time
• Paid time off

Healthcare setting:

• Dental office
• Private practice

Schedule:

• 8 hour shift
• Day shift
• Every weekend
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Dental terminology: 1 year (Required)
• Customer service: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person