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SalaryJob Summary:
We are seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and administrative support to our patients and staff. The ideal candidate will have experience in medical administrative support and possess excellent communication skills.
Duties:
- Greet and welcome patients and visitors with a warm and friendly demeanor
- Register new patients, verify insurance information, and update patient records
- Schedule appointments using medical scheduling software (e.g., Open Dental)
- Answer phone calls, respond to inquiries, and direct calls to appropriate staff members
- Provide accurate and up-to-date information to patients regarding services, policies, and procedures
- Assist with patient check-in and check-out processes, collect payments, and issue receipts
- Maintain cleanliness and organization of the Front Desk area
- Manage medical records, including filing, scanning, and retrieval
- Collaborate with other administrative staff to ensure efficient office operations
Skills:
- Proficient in medical terminology and understanding of medical office procedures
- Strong attention to detail with the ability to accurately input patient information
- Excellent interpersonal skills with the ability to communicate effectively with patients, staff, and external contacts
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong organizational skills with the ability to maintain accurate records
- Knowledge of office equipment (e.g., fax machines, printers) and basic computer skills
* At least 1 year of experience as a Front Desk at dental office is required.
If you are a motivated individual with a passion for providing exceptional patient service in a medical setting, we encourage you to apply for this position. Please submit your resume highlighting your relevant experience in dental reception or administration.
Job Types: Full-time, Part-time
Pay: $18.00 - $26.00 per hour
Expected hours: 30 – 40 per week
Schedule:
- Monday to Friday
Ability to Relocate:
- Derby, CT 06418: Relocate before starting work (Required)
Work Location: In person
