Dental Receptionist

he Receptionist will be the first face that welcomes all patients as if they are a member of the family. We are a team-oriented practice that succeeds on communication and support of one another. Excellent customer service and a positive attitude are a must for this position.

Schedule is Full Time: Mon-Thurs: 7am-5pm; Friday: 7am-12pm

Pay Range: $18-$22+ per hour DOE

Duties include:

• Welcome patients by greeting them promptly and engaging in conversation
• Schedule and confirm appointments, answer the telephone, assist with patient questions
• Address patient complaints in a timely and compassionate manner, transition escalated patients to management as appropriate
• Other duties as assigned

Benefits

• Competitive salary based on experience and qualifications
• Comprehensive benefits package including medical, dental, and vision coverage.
• Retirement savings plan (401k) with employer match for eligible employees

• At least 6 months of dental front office experience required
• Experience utilizing a dental/healthcare practice management system(s), Open Dental preferred
• Professional conduct and appearance

Commitment to Equity, Diversity, and Inclusion (EDI)

• Mosaic Dental Collective is committed to growing and celebrating our diverse, people-powered culture. We embrace and encourage the many varied, wonderful differences that our workforce embodies. Together we cultivate human connections that empower each of us to bring our authentic and unique selves to work every day. We expect that Mosaic Dental Collective employees treat each other with respect, seek to understand our differences, and work to find commonalities, building up our Mosaic community as one team.

Work Environment

• This position operates in an office environment which includes working with and operating phones, computers, fax machines, copiers, and other office equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, stand, sit, bend, stoop, reach, carry, use hands, and eyes. Specific vision abilities required by this job include close vision.

• Location: 16030 Bothell Everett Hwy, Suite 280, Mill Creek, WA 98012
• Reports To: Owner Doctors
• Department: Back Office
• FLSA Status: Non-exempt

Note: This job description is intended to convey information essential to understanding the scope of the Registered Dental Assistant position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice.