Address
Form of work
SalaryKey Responsibilities:
- Must have expereince with dental office procedures and terminology.
- Answer incoming calls promptly and with a friendly, professional demeanor.
- Schedule, reschedule, or cancel appointments as requested, optimizing the appointment calendar to accommodate patient needs and office workflow.
- Provide patients with information regarding our dental services, treatments, and procedures, including preparation and what to expect.
- Take detailed messages for dental staff and ensure they are communicated accurately and timely.
- Confirm upcoming appointments and manage appointment reminders to reduce no-shows.
- Maintain patient records with up-to-date contact information and health history.
- Assist in resolving any patient concerns or issues related to appointments.
Qualifications and Skills:
- High school diploma or equivalent; experience in a dental or medical office setting preferred.
- Excellent telephone etiquette and the ability to manage multiple lines.
- Strong organizational skills and attention to detail.
- Proficiency in office software and phone systems, with the ability to learn new software quickly.
- Compassionate and patient-oriented, with excellent interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Billingual (English/Spanish)
Job Type: Full-time
Salary: $17.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- New Britain, CT 06050: Relocate before starting work (Required)
Work Location: In person
