As an Office Manager, you will be responsible for administering the day-to-day activities of the business office, including patient and employee relations; staff interviewing/dismissal; management of marketing and communications efforts; ensuring regulatory compliance; staff training and motivation. Assist the dentist with other tasks as assigned.
Operational duties
General Management
- Manage day-to-day operations of Dental Office
- Manage treatment sales and ensure proper clinical protocol.
- Treatment Coordinator
- Manage and direct staff assignments and activities, in accordance with office policies and applicable laws
- Manage compliance with OSHA, state, and federal regulations
- Know and follow Dental Office contingency plan
- Stay current with trends, legislation, and regulations in the dental profession
- Manage patient financial accounts
- Manage the hiring and ongoing performance of staff
- Manage and update office computer systems
Patient Management
- Oversee patient relations and handle patient complaints
- Help explain office policy to patients
- Help support staff as needed (i.e., appointment scheduling, collections, insurance, etc.)
- Monitor patient relations with regular patient satisfaction surveys
Staff Management Responsibility
- Assign, direct and manage staff duties, as assigned by the dentist
- Determine staff schedules
- Recruit, interview and hire employees as directed by the dentist
- Orient and train new staff
- Organize staff training on OSHA and HIPAA compliance o Display any posters required by federal, state, or local law
- Monitor staff performance
- Conduct staff and salary reviews
- Coordinate team meetings
- Engage in conflict resolution
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Healthcare setting:
- Dental office
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Dental office: 3 years (Required)
- Management: 5 years (Required)
Ability to Relocate:
- Bradenton, FL 34209: Relocate before starting work (Required)
Work Location: In person