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SalaryJob Description:
BASIC FUNCTION: Under the direction of an assigned, Administrator and in collaboration with tutoring coordinator and Librarian provide instruction and assistance to students; oversee daily operations, implementation, and outreach of tutoring and proctoring; catalog, process, and circulate library and media materials; and perform a variety of clerical and service duties in support of related Library & Learning Services.
Essential Duties Summary:REPRESENTATIVE DUTIES:
Provide logistical, technical, and administrative support in the implementation of daily operations related to the successful delivery of tutoring (including but not limited to general education, writing support, subject-specific tutoring, and online tutoring) and proctoring services.
Assist with the recruitment, hiring, scheduling, training, and day-to-day supervision of a large group of tutors; prepare tutor timesheets and contracts; and support accurate gathering and reporting of tutoring statistics and related budget.
Coordinate hiring procedures and paperwork for student tutors and temporary tutors.
Interview, hire, train and supervise student front desk workers.
Verify student workers hours and serve as a backup timecard approver, approve monthly payroll.
Train and provide work direction to student assistants in the processing of library materials and establish procedures and priorities and review work for accuracy.
Assist students and staff at the reference desk and provide information to research projects.
Assist in orientation and training to students and staff in use of library materials and conduct library orientation tours using multimedia programs.
Compile information and prepare and maintain a variety or records and reports related to assigned activities; establish and maintain filing systems; prepare and distribute a variety of correspondence, forms and other documents pertaining to departmental activities.
Provide excellent and consistent customer service to a diverse range of library patrons, including students, staff, faculty, the general public, vendors, and other educational institutions.
Provide basic support to library patrons related to using and accessing databases and other computer-based resources; provide and explain library-related policies, procedures, circulation services, resources, fees, returns, and other information; prepare overdue notices and repair damaged books.
Catalog print and non-print materials using acceptable cataloging tools.
Implement and coordinate inter-library loan policies and assist patrons requesting special material.
Prepare and distribute instructional materials.
Exercise sound judgment, creative problem solving, and objectivity to resolve a variety of problems at different levels of intensity or importance.
Make recommendations regarding needed instructional and departmental supplies and equipment; request orders be placed and receive supplies and equipment in accordance with established policies and procedures; report issues and problems to appropriate departments for service.
Attend and participate in various meetings, conferences, and in-service trainings; attend school functions and organize outreach events to promote assigned program.
Operate, monitor, and troubleshoot issues for a variety of office and instructional equipment, software, and hardware.
Respond to changing program needs and maintain current knowledge of program and organizational laws, rules, regulations, and policies.
Assess tutor performance and provide suggestions for improvement. Be a resource for tutors.
Collaborate with staff to develop, promote, and present student success workshops and departmental workshops.
Monitor and meet program goals and expectations related to faculty, staff, and students.
Ensure student confidentiality.
Provide computer, instructional software, and course management support to students.
Report to the information technology department or to the software company any persistent problems in using the software.
Compile and review data for research projects and reports related to college retention efforts, service usage, and student progress; prepare and maintain records and reports; provide statistical information.
Performs other related duties as assigned.
Required Qualifications:
EDUCATION AND EXPERIENCE: Any combination equivalent to: a bachelors degree in liberal studies, English, coursework in library science, and two years increasingly responsible experience in library, Learning Services work or experience working in a tutoring environment. LICENSES AND OTHER REQUIREMENTS: Drivers license and/or ability to provide own transportation to and from assigned sites.
Desired/Preferred Qualifications:
Physical Demands:PHYSICAL ABILITIES:
Communicating in person and electronically to effectively exchange information and make presentations.
Reading a variety of materials.
Operating a computer keyboard and other modern office equipment.
Sitting, standing, or walking for extended periods of time.
Reaching overhead, above the shoulders and horizontally.
Dexterity of hands and fingers to operate a computer keyboard.
Bending at the waist, kneeling or crouching.
Lifting objects up to 25 pounds.
Dexterity of hands and fingers to operate a computer keyboard.
WORK ENVIRONMENT:
Contact with dissatisfied individuals.
Collaborative, high traffic educational environment with frequent interruptions and moderate noise levels.
Extensive public contact and customer service experience.
Range/Step: Range 31 (CSEA Salary Schedule)
Salary Range: $24.88/Hr. - 35.07/Hr. (Steps 1-11)
Benefits Information:Additional Resources:
- About The Yuba Community College District - Classified Benefits Overview
- Classified Benefit Summary and Rates
- Classified Salary Schedule - Telework Program - Some classifications may have the ability to work remotely or within a hybrid schedule
- 1.0 FTE is considered a Full Time Employee
The Yuba Community College District is an Equal Employment Opportunity Employer. In compliance with the Americans with Disabilities Act, Yuba Community College District will provide reasonable accommodation to qualified individuals. Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements.
The Yuba Community College District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices.
Board Policies
Commitment to Diversity, Equity, and Inclusion.
Commitment to Diversity
Posting Number: AS759P
Open Date:Close Date:Review Start Date:
Open Until Filled: Yes
Special Instructions to Applicants:
Please see Special Instructions for more details. Pre-employment Requirements
1. Education Code 87408.6 states that no person shall be initially employed by a community college district in an academic or classified position unless the person has submitted to an examination (TB test) within the past sixty (60) days to determine that he/she/they is free of active tuberculosis. 2. As a condition of employment, the position you are applying for will require that you provide fingerprints to the local police department. The fee charged by the Department of Justice (DOJ) for the fingerprint report is the employees responsibility.
Sponsorship
The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission.
To apply, visit https://yccd.peopleadmin.com/postings/3672
EEO Statement As an equal opportunity employer with a diverse staff and student population, the Yuba Community College District is committed to creating an inclusive and effective learning and working environment for all.
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