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Form of work
SalaryAbout us
GentleCare Dentistry is a small business in Germantown, MD. We are professional, customer-centric, collaborative and our goal is to Create a safe, compassionate environment of care for dental patients.
Our work environment includes:
- Modern office setting
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Manage the front desk operations, including answering phone calls and directing them to the appropriate department or individual
- Handle guest inquiries and provide accurate information about the facility or services
- Assist with check-in and check-out procedures, ensuring a smooth and efficient process
- Maintain a clean and organized front desk area
- Handle any guest complaints or issues, resolving them in a timely and satisfactory manner
- Coordinate with other departments to ensure guest requests are fulfilled
- Manage reservations and bookings, ensuring accuracy and efficiency
- Train and supervise front desk staff, providing guidance and support as needed
Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Proficient in using phone systems and other office equipment
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
- Problem-solving skills to address any issues that may arise
- Ability to remain calm under pressure and handle difficult situations with professionalism
Note: Experience working in an emergency room (ER) setting is preferred but not required.
Job Type: Full-time
Pay: $20.56 - $26.00 per hour
Expected hours: 37 per week
Benefits:
- 401(k)
- Employee discount
- Free parking
- Health insurance
- Paid sick time
- Paid time off
Healthcare setting:
- Private practice
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
- Dental office: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Germantown, MD 20874 (Required)
Work Location: In person
