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Form of work
SalaryWe are looking to add an additional Front Office member to our team! Our Office runs Monday-Thursday.
Our ideal Front Office Employee is:
● Friendly and outgoing
● Dedicated to outstanding customer service
● Seamless scheduling and reappointment
● Exceptional follow-up of hygiene recall
● Computer Savvy
● Organized & Good at Multi-tasking
● Team Player
● Excellent communicator
● Honest
● Compassionate
● Helpful with every other area of the office
Summary: The Front Office Employee is responsible for customer service and helping coordinate a smooth, timely patient experience with scheduling, comfort, and payments.
Essential Duties and Responsibilities:
● Patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting
● Promoting excellent customer service by all levels of the staff
● Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.
● Follow and demonstrate commitment to office policies, professional expectations, clinical service excellence, and outstanding patient service.
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Front Office: 1 year (Preferred)
Work Location: In person
