Dental Administrative Assistant

Job description

Join a patient-centric and caring dental team!

Our well established periodontal practice has a recent opening for a front desk receptionist with some expanded duties. Primary responsibilities include communicating with patients and other dental office via phone calls and emails. Expanded duties include filing insurance claims and reviewing treatment plans with patients. This position requires the ability to communicate in a professional and effective matter with patients, doctors, colleagues, and third parties such as insurance companies, vendors, and labs.

You should be able to interact and engage with patients to present and discuss treatment plans. You will ensure clean claims and pre-treatment estimates are being filed in a timely matter, and that AR and aging insurance claims are worked diligently.

Other duties include but are not limited to:

• help support staff as needed (i.e. scheduling, insurance, payments, etc.)
• organize training for OSHA and HIPAA compliance
• routine follow up with patients via phone call and/or email regarding necessary treatments
• scrupulous documentation and record keeping in patient chart, financial ledgers, insurance claims, etc.

Clinical experience and ability is a huge plus, as this helps ensure an uninterrupted patient schedule in the event of employee illness, scheduling conflicts, etc.

OTHER DESIRABLES:

• Clinical experience
• CPR certification
• Dentrix familiarity
• Familiarity with Insurance filing (Determining Eligibility, Pre-Determinations)

REQUIREMENTS:

• professional appearance and demeanor
• extremely organized and detail oriented
• efficient multi-tasker and ably to prioritize tasks
• ability to anticipate needs and potential problems and being able to problem solve these issues
• vision to see the big picture while also ensuring the day-to-day needs and details of the practice are met

The practice is open 4 days a week. This full time position is approximately 30-32 hours per week. There is a part time option which is 22-24 hours if preferred.

Job Type: Flexible - can be Part time working Mon-Wed or Full-time Mon-Thurs.

Pay Range: $22-26/Hr

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• Monday to Thursday
• See above ‘Job Type’- can be flexible

Ability to commute/relocate:

• Mount Pleasant, SC 29464: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dental Background (1 Year Preferred)
• Working with Dentrix (Preferred)

Work Location: In person

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off

Experience:

• Customer service: 1 year (Preferred)

Job Types: Full-time, Part-time

Pay: $22.00 - $26.00 per hour

Expected hours: 30 – 32 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Uniform allowance
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• No weekends

Ability to Relocate:

• Mount Pleasant, SC 29464: Relocate before starting work (Required)

Work Location: In person