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SalaryJob Description:
As a Showroom Administrator you will be the first point of contact for the company via phone, you will also provide administrative support across the branch and organization. You will ensure that all administrative responsibilities are completed accurately and delivered with high quality and in a timely manner.
Job Responsibilities:
- Greet and assist walk- in customer and gathering details needed for follow-up actions.
- Manage administrative duties, scheduling and rescheduling appointments, handling customer inquiries.
- Provide administrative support to consultants
- Provide exceptional customer service to builders, homeowners, architects and designers
- Serve as a liaison between the customer and the salesperson. This includes calling customers to verify deliveries, handling incoming calls, and scheduling deliveries.
- All other duties assigned by the Showroom Manager or requested by the sales and design team.
Experience:
- Two years of customer service experience and/or in a design-related field. Experience in retail, kitchen and bath, appliances or construction a plus.
- Excellent interpersonal, organizational and problem resolution skills.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office Suite, including Outlook, Word & Excel
- Ability to multi-task with strong attention to detail.
- Excellent organizational and time management skills.
- Cheerful, customer service-oriented attitude.
- Ability to learn and follow processes, policies, and procedures.
- Ability to work independently and as part of a team.
- Flexibility to adjust based on priorities and needs.
- Willingness to perform other duties as assigned.
Benefits:
- Full health, dental, and vision insurance.
- 401 k
- Paid Holidays
- Vacation Pay
- Employee Referral Program
- Employee Discount
- Monday - Friday
- Plus more...
Full Time
Payrate: $19/hr
PM2
