Debt Collection Representative

*This is a work from home position. Enova is seeking Collections Representatives within 100 miles of Chicago, IL or South Jordan, UT or reside in IA, MO, WI, or WY.

Enova is currently searching for experience debt collectors to join our team! In this role, you will be expected to quickly learn the technologies, strategies, and first party collections techniques. This will enable you to drive the continued success of the Collections team and grow your career.

Are you excited about this opportunity? Read on...

What you’ll do as a Collections Representative:

• Take inbound calls, make outbound calls, and/or communicate via email with customers
• Work with customers on setting up payment arrangements, completing payment transactions, and other collection related issues
• Provide outstanding service to customers
• Analyze bank statements to determine appropriate delivery adjustment, assess customer hardship, and provide appropriate reprieve

Why join Enova?

• Grow your career with training and development to reach goals of advancement and earn pay increases along the way!
• Earn points with the employee rewards program by doing good work, trade them in to buy cool stuff.

Location:
*This is a work from home position. Enova is seeking Collections Representatives within 100 miles of Chicago, IL or South Jordan, UT or reside in IA, MO, WI, or WY.

Pay and Benefits:
$18.00 per hour. You will also have the opportunity to earn a performance based bonus!
Full-time, permanent position! This is a direct hire position.
Perks and benefits start day one!

Work hours:

• Schedule 1: Monday-Friday 8:30am-5:15pm (1 rotational Saturday a month 8:00am-4:30pm)
• Schedule 2: Monday-Friday 9:15am-6:00pm (1 rotational Saturday a month 8:00am-4:30pm)
• Schedule 3: Monday-Friday 10:15am - 7:00pm

*Hours are CST (Central Standard Time)
*We only offer set full-time schedules (no part-time or flexible schedules).

About Enova:
Enova is a leading financial technology company providing online financial services through its AI and machine learning powered lending platform. Enova serves the needs of non-prime consumers and small businesses, who are frequently underserved by traditional banks. Enova has provided more than 7 million customers with over $40 billion in loans and financing with market leading products that provide a path for them to improve their financial health.

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Referral program
• Tuition reimbursement
• Vision insurance
• Work from home

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Remote

Experience:

• Collections: 1 year (Required)

Location:

• Missouri (Required)

Work Location: Remote