Job Description
We bridge the gap between our clients’ services and their customers to make it easier for them to increase their business as well as build long-term relationships. Our unique approach has helped us achieve immediate results that increase our client's profitability, and we are excited to expand our Customer Support team to meet demand.
A Entry LevelCustomer Support Specialist Will:
- Receive hands-on training and development
- Work directly with customers
- Become an expert on client products and services
- Answer all customer questions
- Build outstanding customer relationships
- Close customer sales when necessary
- Upsell products and services
- Resolve customer concerns
- Follow all client compliance guidelines
- Keep a detailed record of customer interactions
Here at Elite, we want to provide each of our employees with the equal opportunity to grow and excel in their career. We teach and train in the following areas:
- Self-management
- Leadership development
- Managing a team
- Training newer employees
- Client partnership
- Company expansion
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