Responsibilities:
- Provide exceptional Customer Service to clients via phone, email, and in-person
- Assist customers with inquiries, concerns, and requests
- Perform data entry and maintain accurate customer records
- Utilize time wisely
- Analyze customer needs and provide appropriate solutions
- Make outbound calls to follow up with customers
Skills:
- Strong Customer Service skills with the ability to handle challenging situations
- Proficient in data entry and computer systems
- Multilingual abilities are a plus but not mandatory
-Open to learn about insurance and more
- Ability to multitasking and managing task
- Bilingual proficiency for effective communication with diverse customers
- Comfortable making outbound calls to engage with customers and vendors
We offer
- A chance to be part of a well-established, community-focused agency that values personal growth and teamwork.
- An opportunity to learn from experienced professionals in the insurance, DMV, and notary fields.
- A supportive and dynamic work environment where your contributions are valued and celebrated.
Join our team of dedicated Customer Service representatives today!
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Riverside, CA 92503: Relocate before starting work (Required)
Work Location: In person